Receptionist - Cambridge - CB1

Dardan Security; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security company in Cambridge is seeking a professional Receptionist to offer front-of-house cover. The role requires exceptional customer service skills and involves greeting visitors, managing phone calls, and overseeing reception operations. Candidates must have the right to work in the UK and a reliable background. Training will be provided, and the position offers flexible working hours and competitive pay.

Benefits

Unlimited training opportunities

Up to 28 days paid holiday

24/7 employee wellbeing support

Virtual GP Service

Bonus through recommend a Friend Scheme

Qualifications

• Right to work in the UK with a five-year checkable history.
• Reliable and punctual.
• Passionate about creating exceptional customer experiences.

Responsibilities

• Greet and welcome visitors in a professional manner.
• Answer and direct phone calls professionally.
• Manage reception desk operations, including visitor sign-in/out.
• Handle enquiries from employees, clients, and guests.

Skills

Customer service skills

Punctuality

Knowledge of MS Office (Excel, Word, Outlook)

Professional appearance

Proactiveness

Job description

About us

Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.

Our mission

Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.

Our Vision

To be a trusted partner for Security solutions through intelligence, innovation, and influence.

Reward and Benefits

• Unlimited training and opportunities to progress
• £14.46 per hour
• Flexible hours to suit business needs, providing cover when required
• 9 hour shifts; working days between Monday and Friday
• Up to 28 days paid holiday (site and shift dependant)
• Recognition rewards
• Access to a 24/7 employee wellbeing support line
• Virtual GP Service
• Earn an extra bonus through recommend a Friend Scheme, no limits

The Opportunity

We are seeking a professional and experienced Receptionist to provide front‑of‑house cover in the CB1 postcode area.

This role requires a flexible individual who can provide cover when required, ensuring a welcoming and efficient environment for employees, visitors, and clients.

Your duties include (but are not limited to):

• Greet and welcome visitors in a professional and friendly manner
• Professionally answer and direct phone calls
• Manage reception desk operations, including visitor sign‑in/out procedures
• Handle enquiries from employees, clients, and guests
• Maintain and organised reception and waiting areas

Full in‑house training will be provided.

Essential Skills and Experience

• Right to work in the UK and a five‑year checkable history
• Punctual and reliable
• Passionate about creating an expectational customer experience
• Knowledge of the MS packages (excel, word, outlook)
• Highly intuitive with a curious mindset
• Highly presentable in line with our corporate brand
• Resilient and pro‑active in your work

We are Dardan

Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue’s “One to Watch”.

Diversity, Inclusion and Equality

At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encouraging an inclusive environment for us and our clients. We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.