Receptionist

Brown & Co; Norwich; On-site; GBP 14,000 - 25,000; Full time

Job summary

A leading provider in property consultancy is looking for an experienced Receptionist at their Norwich Office. The role involves managing calls, welcoming clients, and supporting office administration. Candidates should exhibit excellent communication skills and a friendly demeanor, with proficiency in Microsoft Office. A versatile individual familiar with office tasks and able to handle pressures of a busy office environment is desired.

Qualifications

• Experience in greeting clients face-to-face.
• Skilled in office administration and multitasking.
• Ability to work under pressure.

Responsibilities

• Answer incoming phone calls and direct clients appropriately.
• Greet visitors and maintain the reception area.
• Complete various administrative tasks as needed.

Skills

Communication

Interpersonal Skills

Telephone Answering

Tools

Microsoft Office

Job description

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Brown&Co was formed in 1993 following a management buyout from Royal Life Estates. Since then, the firm has grown substantially and today we are a leading provider of agency, professional, and consultancy services across rural, commercial, and residential property, agriculture, and the environment. With an expanding network of offices throughout East Anglia, the Midlands, Yorkshire, Humber, and overseas, we combine technical expertise with local knowledge. The firm is committed to building strong, proactive, and long-term relationships with both corporate and private clients, striving to deliver the best results and satisfaction. Our staff are encouraged by partners to actively participate in the firm's development and success.

Overview of Role

We are seeking an experienced Receptionist to provide professional and efficient service at our Norwich Office. The ideal candidate will be confident, proactive, and possess excellent communication and interpersonal skills.

This diverse role requires a highly organized individual skilled in all aspects of office administration, including assisting staff and partners with various administrative duties.

The successful candidate will be personable, with skills including high-quality telephone answering and call handling, knowledge of Microsoft Office, and the ability to work under pressure.

Responsibilities

1. Answering incoming phone calls, directing clients to the appropriate staff, and taking or emailing messages.
2. Welcoming and greeting visitors, directing them appropriately, and addressing their questions.
3. Maintaining the reception area and keeping your desk tidy if necessary.
4. Completing administrative tasks as required.

Requirements

• Experience in greeting clients face-to-face.

Working Hours

Monday, Tuesday, Thursday & Friday: 09:00 - 17:30; Wednesdays and Saturdays: 09:00 - 13:00.

Pay

£14,874.00 - £24,054.00 per year

We are an equal opportunities employer and do not tolerate discriminatory behaviour of any kind, in line with the Equality Act 2010.