Receptionist

Daphne's; City of London; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading restaurant group in London is seeking a Receptionist to welcome guests and manage reservations. The ideal candidate will have experience in hospitality and excellent communication skills. This full-time role offers competitive benefits including generous discounts, opportunities for progression, and a supportive working environment. The salary ranges from £25,500 to £26,000 annually.

Benefits

Generous dining discount

Opportunities for progression

Paid overtime

28 days holiday

Recommend a friend scheme

Exclusive access to discounts

Qualifications

• Previous experience as a receptionist, host or Maitre D’ in a restaurant or hospitality setting.
• Experience with either Open Table or Seven Rooms.
• Strong attention to detail.

Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations efficiently.
• Coordinate with the service team.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Multitasking

Positive demeanor

Tools

Open Table

Seven Rooms

Job description

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Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations, ensuring accurate and efficient table assignments.
• Open Table and/or Seven Rooms experience.
• Coordinate with the service team to ensure a seamless dining experience.
• Answer phone calls and inquiries, providing information and assistance.
• Maintain the reception area, keeping it clean and organized.
• Uphold the highest standards of service and guest satisfaction.

Requirements

• Previous experience as a receptionist, host or Maitre D’ in a restaurant or hospitality setting.
• Experience with either Open Table or Seven Rooms.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast‑paced environment.
• Positive and friendly demeanour.

Benefits

• Generous discount off your bill (including drinks) when dining in one of our restaurants across the Group.
• Unrivalled opportunities for progression across the Group.
• Paid overtime.
• 28 days holiday, increasing with length of service up to 5 extra days.
• Recommend a friend scheme with great bonuses per individual referral.
• Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets and much more.
• Reward programmes, long‑service awards, staff recognition and incentives.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Location: London, England, United Kingdom

Seniority level: Entry level

Employment type: Full‑time

Job function: Administrative

Industry: Restaurants

Salary: £25,500.00 – £26,000.00

Referrals increase your chances of interviewing at Daphne's by 2x.