Receptionist

Airport Placements; Cardiff; On-site; GBP 20,000 - 25,000; Part time

Job summary

A busy healthcare company seeks a dependable Receptionist to provide accurate, confidential reception assistance on an ongoing, temporary basis. This fully on-site role requires strong communication skills, attention to detail, and the ability to work effectively in a clinical environment. Key responsibilities include handling queries, performing general admin duties, and maintaining confidentiality. Candidates must have 5 GCSEs including Maths and English, be confident users of Microsoft Office, and possess strong customer service skills. Enhanced DBS required.

Qualifications

• 5 GCSEs or equivalent including Maths and English.
• Confident user of Microsoft Office applications.
• Strong communication and customer service skills.
• Previous reception or administration experience in healthcare is desirable.
• Enhanced DBS check required.

Responsibilities

• Provide reception service to patients and staff.
• Handle clinical and non-clinical queries.
• Perform general administration duties.
• Maintain confidentiality and health standards.

Skills

Strong communication skills

Attention to detail

Customer service skills

Good organization

Education

5 GCSEs including Maths and English (A-C / 4-9)

Tools

Microsoft Office (Word, Outlook, Excel)

Job description

A busy healthcare company is seeking a dependable Receptionist to provide accurate, confidential reception assistance on an ongoing, temporary basis. This is a fully on‑site role requiring strong communication skills, attention to detail, and the ability to work effectively within a clinical environment.

Requirements

• Provide a welcoming face‑to‑face reception service to patients, visitors and staff.
• Handle clinical and non‑clinical queries by phone, email and in person, taking and passing on accurate messages.
• Perform general admin duties including data entry, photocopying, scanning, filing and typing.
• Deal with incoming and outgoing post and emails, prioritising workload effectively.
• Obtain, file and retrieve clinical and non‑clinical records in line with Health Board policies.
• Assist with arranging meetings, including booking rooms and preparing papers.
• Liaise with Estates/Facilities regarding basic building or office maintenance issues.
• Maintain confidentiality, information governance and Health & Safety standards at all times.
• Support colleagues during busy periods and staff absence; be flexible to work across sites if required.

Key Skills and Qualifications

• 5 GCSEs (or equivalent) including Maths and English (A‑C / 4‑9).
• Confident user of Microsoft Office (Word, Outlook, Excel).
• Strong communication and customer service skills.
• Good organisation, accuracy and attention to detail.
• Ability to work effectively as part of a team and manage own workload.
• Flexibility regarding duties and shift patterns; ability to travel between sites if needed.
• Previous reception/administration experience in healthcare or a similar environment is desirable.
• Enhanced DBS required (or willingness to undergo DBS check prior to start).

If you are interested, please contact Mia at 0151 439 3051 or email [e-mail].