Receptionist

Nuffield Health Brentwood; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare charity in Cambridge is seeking a Receptionist to provide exceptional service and support to patients. Responsibilities include welcoming patients, managing appointments, and preparing clinical paperwork. The ideal candidate will have strong communication and IT skills, as well as a passion for helping others. This full-time position includes various shifts and offers a robust benefits package.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Experience working in healthcare administration or on reception preferred.
• Ability to explain sensitive information clearly and sympathetically.

Responsibilities

• Welcome patients and direct them to the appropriate waiting rooms.
• Answer phone calls and deal with enquiries.
• Prepare clinical paperwork and referral forms.

Skills

Communication skills

IT skills

Customer service skills

Empathy

Job description

Receptionist

Nuffield Health Cambridge Hospital | Permanent | Full Time

37.5 hours per week - £24,531.00 per annum

Includes early mornings, early evenings and weekend shifts.

As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.

As a Receptionist at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.