Reception Supervisor: Lead a High-Impact Frontline Team

Compass Group; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading service provider is seeking a proactive Reception Supervisor in Greater London. In this role, you will lead frontline employees, ensuring high service standards, coaching team members, and handling escalations in a dynamic environment. Responsibilities include overseeing daily operations, driving team engagement, and preserving the company's core values. We offer various perks including a contributory pension scheme, wellness programs, and numerous discounts to support our employees' well-being and development.

Benefits

Travel and grocery discounts

Contributory pension scheme

Wellness programs

Learning and development opportunities

Paid day off for community support

Qualifications

• Confident and supportive leader with the ability to motivate a team.
• Strong interpersonal skills with a clear, professional communication style.
• Organised, adaptable and capable of managing shifting priorities effectively.

Responsibilities

• Lead, coach and support frontline team members to achieve daily targets.
• Oversee and coordinate day-to-day operations to maintain service quality.
• Act as the first escalation point for issues and resolve challenges quickly.

Skills

Leadership

Communication

Problem-solving

Team engagement

Adaptability

Job description

A leading service provider is seeking a proactive Reception Supervisor in Greater London. In this role, you will lead frontline employees, ensuring high service standards, coaching team members, and handling escalations in a dynamic environment. Responsibilities include overseeing daily operations, driving team engagement, and preserving the company's core values. We offer various perks including a contributory pension scheme, wellness programs, and numerous discounts to support our employees' well-being and development.