Real Estate Account Handler

McLarens Group; Remote; GBP 40,000 - 60,000; Full time

Job summary

A premier independent insurance services provider in the UK is seeking a dedicated loss adjuster to manage property and liability claims across the UK and Europe. You will oversee claims from investigation to settlement, ensuring compliance with company standards. The ideal candidate has experience in the real estate sector with strong capabilities in negotiation and stakeholder management. This role requires a proactive approach to building relationships and effective communication skills.

Qualifications

• Experience in real estate/commercial property loss adjusting.
• Strong negotiation and decision-making skills.
• Ability to build relationships with stakeholders.

Responsibilities

• Investigate and negotiate property and liability claims.
• Liaise with insured and insurers for claim resolutions.
• Ensure compliance with internal reporting and billing standards.

Skills

Negotiation

Problem-solving

Stakeholder management

Communication

Organisational skills

Education

Professional qualification (desired)

Job description

Established in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence. Specialising in complex, commercial, and niche markets, the company offers comprehensive loss adjusting, claims, and risk management services, along with forensic technical services, auditing, and pre-risk surveying. McLarens' extensive global network allows for consistent service delivery to clients globally, while also providing localized expertise and responsive support. Our seasoned adjusters boast an average of over 20 years of experience, catering to various industries with expertise in Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services, and Environmental consulting services. For more information, please visit: www.mclarens.com

The opportunity:

Reporting to the Account Manager for Real Estate, you will be responsible for handling a portfolio of property & liability claims for both the UK and Europe, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.

Your responsibilities will include:

• Investigating, negotiating and agreeing settlement of claims in a professional manner
• Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims
• Liaising with stakeholders overseas
• Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
• Ensuring time reporting and billing is compliant with internal standards, processing and systems
• Ensuring invoices raised are accurate and timely
• Liaising closely with McLarens Adjusters where appropriate
• Attend client review meetings

About you - Knowledge and Experience:

Ideally, successful candidates will have gained experience in the real estate/commercial property loss adjusting sectors, demonstrating a focus on quality, communication and organisational skills.

They will have proven capability in negotiation, decision making, and problem‑solving skills, coupled with strong stakeholder management.

An ability to develop strong relationships both internally and externally is imperative.

• It would be desirable for candidates to be professionally qualified or working towards a professional qualification. We look forward to hearing from you. HR Team | McLarens

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.