Rail Manager

Speedy Hire Plc.; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hire services company in the UK is seeking a Rail Manager to ensure the smooth delivery of services. In this role, you will produce reports, liaise with transport partners, and assist in fulfilling customer orders. The ideal candidate will possess strong communication skills, experience in Rail and Civils, and a PTS certificate. This position offers opportunities for career progression and various employee perks like holidays, health plans, and discounts across the company's services.

Benefits

26 days holiday (plus bank holidays)

Life assurance

Bonus structure

Pension scheme

Canteen facilities

95% discount across the brand

Opportunities for training and development

Voluntary Health Cash Plan

Green Commute Initiative

Employee Assistance Program (EAP)

Qualifications

• Commitment to maintaining high standards in customer service, safety, and operational efficiency.
• Prepared to work weekends.

Responsibilities

• Produce accurate reports on customer requirements.
• Assist with ensuring customer orders are fulfilled.
• Develop knowledge of the Company's equipment for hire/sale.
• Liaise with Transport partners to ensure customer satisfaction.
• Assist with creating cost savings.

Skills

Strong communication and organisational skills

Ability to work collaboratively across teams

Proactive approach to problem-solving

Experience in Rail and Civils

Driving Licence

PTS certificate

Job description

Working hours – Monday to Friday – 07:30 to 16:00 (42 hours per week). Location – Heathrow. Job Title – Rail Manager.

We are seeking a dedicated and detail‑oriented Rail Manager to join our team. In this role, you will be instrumental in ensuring the smooth delivery of services, efficient handling of customer orders, and fostering positive relationships across our depots, transport partners, and subcontractors.

Key Responsibilities

• To produce accurate reports on customer requirements and any other relevant details to assist with the delivery of services to site.
• To assist with ensuring customer orders are fulfilled by the depots by communicating in an effective and positive manner with the Depots and Central Desk producing the equipment.
• To complete all relevant paperwork and return it to the hire facility in a timely manner.
• Developing and maintaining knowledge of the Company’s equipment for hire/sale.
• Liaise with our Transport partners and any sub-contractors to aid customer satisfaction and operational excellence.
• Assist with creating cost savings where possible.
• Maintain a high level of after sales care and provide assistance with maintenance issues where required.
• Aid and assist the business’s Sales and Operations team where required.
• Any other reasonable duties deemed necessary by their line manager.
• Ensure that all small plant and tools and associated services are procured in line works being undertaken, ensuring that customer complies fully with its obligations in respect of Health & Safety, the Environment and Quality Assurance.
• To help create a sustainable competitive advantage to the customer and ensure ongoing maximum value and cost reduction from the plant supply chain.
• To implement customer strategies as regard to small plant & tools; associated services; third party hires and the customer’s preferred partner plant & services.

What we are looking for

• Strong communication and organisational skills.
• PTS certificate is essential.
• Driving Licence.
• Ability to work collaboratively across teams and departments.
• Experience in Rail and Civils is essential.
• A proactive approach to problem‑solving and cost management.
• Commitment to maintaining high standards in customer service, safety, and operational efficiency.
• Prepared to work weekends.

What we offer

• 26 days holiday (plus bank holidays).
• Life assurance.
• Bonus structure.
• Pension scheme.
• Canteen facilities.
• 95% discount across the Speedy brand.
• Opportunities for training, development and career progression.
• Voluntary Health Cash Plan.
• My Staff Shop: discounts and offers for shopping etc. across many suppliers.
• Green Commute Initiative: Work scheme for cycling.
• PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.

Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.

Speedy offers a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.

Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.

Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.

Link below to our policies in line with our ESG Governance.

https://www.speedyservices.com/esg/governance

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.