Quality Technician - Fleet Services

Institute of the Motor Industry; Boothby Pagnell; On-site; GBP 40,000 - 43,000; Full time

Job summary

A leading UK public service provider is looking for a Fleet Services professional to maintain police vehicles and ensure operational readiness. The candidate should have at least 4 years of experience in vehicle maintenance, a strong understanding of fleet operations, and relevant certifications. The role offers a competitive salary, flexible working conditions, and extensive benefits, including generous leave and pension options.

Benefits

Generous annual leave entitlement

Civil service pension arrangement

Training and development opportunities

Flexible and hybrid working conditions

Career pathways with progression opportunities

Qualifications

• At least 4 years of relevant experience within the vehicle maintenance and repair industry.
• Experience working with a wide range of manufacturers.

Responsibilities

• Support the development of quality processes and procedures.
• Conduct regular inspections and investigations on vehicles.
• Provide coaching on required standards and inspection protocols.
• Maintain MOT tester status and stay current with industry standards.
• Assist with SII inspections and investigations.
• Complete and verify reports and data entries.
• Support in fleet asset assurance activities.
• Share knowledge with apprentices and less technical staff.

Skills

Fleet Operations Understanding

Maintenance and Repair

Knowledge of Police Equipment

Health & Safety Knowledge

Adaptability

Accountability

Strong Communication Skills

Problem Solving

Education

NVQ Level 3 in Vehicle Maintenance and Repair

Job description

Overview

The starting salary is £43,294, which includes allowances totalling £2,928. The salary is broken down as £40,366 basic salary, which will increase annually until you reach the top of the scale £42,071. Plus, a location allowance of £1,928 and a non-pensionable allowance of £1,000.

Location: Belvedere and Ponton Road

Fleet Services keeps the Met on the move. Making sure that the police can be quick to detect, respond to and prevent crime, in a way that builds public trust and confidence. Serving the UKs most diverse city, we have over 220 different vehicles to support all operational commands. These include armed response vehicles, HGVs, patrol cars, motorbikes and pedal cycles. We strive for a fleet that is safer, smarter and cleaner.

Responsibilities

• Quality Processes and Procedures Support the team lead in developing, maintaining, and improving quality processes and procedures across MPS workshops and suppliers.
• Quality Inspections Conduct regular inspections and investigations on vehicles and equipment, both internally and at supplier sites (PSPs, body shops), working with staff who performed the work.
• Coaching and Guidance Visit PSPs and body shops to coach on required standards and inspection protocols, providing technical support as needed.
• MOT Testing Maintain MOT tester status and stay current with industry standards to support quality control.
• Inspections and Investigations Assist with SII inspections and investigations, identifying and recording vehicle-related issues.
• Data, Information and Reporting Complete and verify reports and data entries; ensure others inputs are accurate in MPS systems, escalating issues to the team lead when necessary.
• Wider Asset Assurance Support the Maintenance and Quality team in fleet asset assurance activities on and off MPS sites, including travel.
• Development/Training Own personal development and stay updated on relevant standards and legislation.
• Support Colleagues Share knowledge and skills with apprentices and less technical staff.

Knowledge and Skills

• Fleet Services Understands fleet operations and service delivery.
• Maintenance and Repair Proficient in all vehicle platforms and systems (mechanical, hydraulic, electrical) across makes. Skilled in maintenance procedures, safety assessments, warranty processes, diagnostics, and workshop equipment use and calibration.
• Police Equipment Knowledge of police warning systems, surveillance tech, specialist conversions, and unique onboard equipment.
• Health & Safety Familiar with HSG261, roadside repair safety, COSHH, and relevant industry regulations.
• Prioritise Work Able to adapt and prioritise tasks to meet changing demands.
• Accountability Demonstrates drive, resilience, and responsibility in challenging situations.
• Communication Strong interpersonal and communication skills across all levels.
• Problem Solving Works independently or collaboratively with a methodical, thorough approach to resolving issues.

Experience

• Industry experience at least 4 years relevant experience within the vehicle maintenance and repair industry
• Certifications/Apprenticeship NVQ Level 3 in vehicle maintenance and repair (or equivalent).
• Manufacturers Working with a wide range of manufacturers

Youll also enjoy the kind of great benefits that youd expect from one of Londons largest employers. These include:

• A generous annual leave entitlement of 28 days, gradually increasing with your length of service
• A civil service pension arrangement, with a choice between the Alpha and the Partnership pension schemes
• Training and development opportunities
• Flexible and hybrid working conditions
• Career pathways with progression opportunities

How to apply

To begin your career at the Met, please click the "apply now" button. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.

Completed applications must be submitted by 23:55 on 21st October 2025.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 1 week after the closing date.

Following application review, successful candidates will be invited to interview. Interview dates will commence 1 week after hiring manager review.

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