Quality Technician

Epwin Group; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading manufacturing company in the United Kingdom is seeking a Quality Control Inspector to conduct inspections and support production quality standards. The ideal candidate will ensure compliance with ISO9001:2015, escalate issues quickly, and maintain quality KPIs. The role requires good communication skills, attention to detail, and the ability to work in a fast-paced environment. This position is crucial for improving product quality and customer satisfaction.

Qualifications

• Ability to conduct visual inspections and quality control tests.
• Excellent attention to detail and adherence to processes.
• Strong problem-solving skills.

Responsibilities

• Conduct visual inspections and quality control tests.
• Escalate quality concerns immediately.
• Provide training and coaching in quality standards.

Skills

Good communication

Engagement & rapport

Job description

Hours of Work: 6am - 2pm /2pm-10pm/10pm-6am (rotating weekly)

Role Overview:

To conduct visual inspections and specified quality control tests to ensure all manufactured products adhere to agreed specifications, and all processes are compliant with the ISO9001:2015 standard. Provide regular quality patrols across all manufacturing lines, support production with guidance on quality standards and escalate any quality concerns quickly to minimise defects. Record all quality information and test results for product quality assurance, compliance, traceability, and analysis. Ensure all test equipment is accurate and calibrated. Coordinate all problem solving and process improvement activities to raise production standards for right first-time quality and customer satisfaction. Support problem solving to implement new ideas and improvements. Ensure quality standards and targets are consistently achieved. Provide effective communication across the business and fast resolution to any quality concerns raised, executing improvements quickly. Drive a Quality Excellence/improvement culture.

Role Responsibilities

• Responsibility for carrying out visual inspections and specified quality control tests to ensure all products adhere to the agreed specification & quality plan.
• Ensure first-off/Peel tests and shift production samples processes are managed effectively.
• Escalate quality concerns or deviations from specification immediately to minimise defects.
• Ensure any defective product is quarantined and support disposition actions to ensure any rework, release or scrap activities are effectively processed.
• Ensure regular quality patrols are implemented throughout shift and across all production lines for a visible quality presence and ensure high quality standards are maintained.
• Support best practice ‘Quality’ techniques at the shop-floor level such as standard work and mistake proofing. Key results include effective QC inspection & improving product quality.
• Provide training and coaching in quality standards and processes as required.
• Develop and execute new SOP’s, quality alerts and care points in production.
• Excellent standards of Quality Control application, test & measurement, communication, personal discipline, H&S, quality, time management, problem solving and customer service.
• Maintain Quality KPI’s to monitor improvements, promote new ideas, CI & learning.
• Support and ensure full compliance with internal and external quality audits, ISO9001:2015 and customer specific standards.

Performance Measures

• Excellent standards of quality control, problem solving, continuous improvement, workplace organisation, communication, organisation, personal discipline, Health & Safety, quality of work, time management, team collaboration and customer service.
• Good attention to detail, adherence to process and ‘eye’ for quality excellence.
• Raise standards in quality and ensure quality KPI targets are consistently achieved.
• Provide training and upskilling for employees in Quality standards & techniques.

Personal Attributes

• Clean, neat and tidy approach to work.
• Punctual and adaptable.
• Ability to work on own initiative or as part of a larger team.
• Good polite manner.
• Motivated to learn and develop skills.
• Ability to work in a fast-paced environment.
• Positive approach to the working environment.
• Assertive approach to decision making.

Skills/Abilities

• Good communication, engagement & rapport with employees at all levels is essential.