Quality Manager Education and Inclusion

Keys Group; United Kingdom; Hybrid; GBP 60,000; Full time

Job summary

A leading education organization in the United Kingdom is seeking a Quality Manager (Education) to join their Quality team. The role involves maintaining quality assurance standards across education services and ensuring adherence to regulations. The ideal candidate will have experience in education settings, a Level 5 qualification, and proficiency in quality inspection. Opportunities for career progression are available, alongside hybrid working arrangements. Salary is up to £60,000 plus benefits including a car allowance and ongoing training.

Benefits

Hybrid working pattern

Ongoing training and development

Pension scheme

Wellbeing support

Staff referral scheme

EPIC Awards recognition

Highstreet retailer discounts

Qualifications

• 5 years’ experience working in or alongside education settings.
• Experience with implementation of corrective action programs.
• Full clean driving license and access to your own car.

Responsibilities

• Develop and maintain quality assurance policies across all education services.
• Conduct audits to drive continuous improvement.
• Monitor compliance with regulatory requirements like Ofsted and Estyn.

Skills

Quality inspection and auditing

Experience in education settings

Knowledge of regulatory and legislative requirements

Analytical skills

Coaching and guidance

Education

Level 5 vocational qualification in education or equivalent

Job description

Salary: Up to £60,000 DOE
Car Allowance: £3,600 P/A
Location: Homebase, with national travel and regular overnight stays required

Keys Group’s has a distinct quality department which is responsible for maintaining the integrity of Keys Group quality processes and ensuring that everyone at all levels is aware of their responsibilities and roles within this. Due to continued growth through acquisitions, we are excited to offer a new full-time opportunity within our Quality team, giving the successful candidate the chance to shape and develop the role. Reporting to the Associate Quality Director, the Quality Manager (Education) will play a key strategic role, supporting our Keys Inclusion Pathways provisions to deliver high-quality education and positive outcomes for children and young people. The role champions consistency, quality, and continuous improvement across diverse delivery models.

Main Duties and Responsibilities

• Work in line with the organisational quality strategy, developing, maintaining, and reviewing quality assurance policies and procedures across all education services.
• Plan, conduct, analyse, and report on quality assurance audits, using findings to drive continuous improvement.
• Collect and compile statistical quality data and analyse to identify areas for improvement.
• Work closely with all other teams in relation to quality and regulatory matters.
• Provide guidance, coaching, and support to Keys Inclusion Pathways services to promote high standards and consistent practice.
• Devise procedures to collect, analyse, and report quality and performance data to identify trends, risks, and areas for improvement.
• Investigate complaints and non-conformance issues, ensuring appropriate follow-up and learning.
• Monitor compliance with regulatory and legislative requirements, including Ofsted and Estyn, ensuring new guidance is communicated and embedded.
• Review external inspection feedback and internal audit outcomes to support ongoing regulatory assurance.
• Identify training and development needs and contribute to the delivery of training, workshops, and forums.
• Present written reports to the Directors of Education, Executive education leads and education staff.
• Undertake project work, ensuring agreed outcomes are implemented effectively.

About you

• Essential: Level 5 vocational qualification in education or equivalent preferred
• Essential: 5 years’ experience of working in/alongside education settings.
• Essential: Quality inspection / auditing / compliance experience
• Essential: Knowledge and experience of working with regulators, inspectorates, and external verifiers
• Essential: Experience with implementation of corrective action programs.
• Essential: Full clean driving license and access to my own car.
• Desirable: Experience delivering and/or working with education in a trauma-informed, SEMH, or SEND settings.
• Desirable: Experience of delivering or quality assuring functional Skills or comparable alternative accreditation programs. SENCO qualification (NASENCO or equivalent).
• Salary: £60,000 per annum
• Car Allowance: £3,600 Per annum
• Flexibility: Hybrid working pattern
• Career Progression: We have a whole world of opportunities available within the group. Many of our managers have progressed into Senior Leaders within our organization.
• DBS Check: we cover the cost of your DBS check and subsequent renewals
• Ongoing Training and Development: Supported by our award‑winning Learning and Development Team, you will receive ongoing training and development throughout your career
• Pension Scheme: start growing that pot for a healthy and happy retirement
• Wellbeing Support, Advice and Guidance: via our Employee Assistance Program through an online portal or over the telephone
• Staff Referral Scheme: earn a generous bonus for spreading the word and referring a friend to join our team
• EPIC Awards:All of our employees are EPIC in our eyes and do some incredible things each and every day. Each month, we recognise those that have shown that they really live by our values with EPIC awards and a fantastic prize on offer
• Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car: available via a Blue Light card and out HAPI app, save up to 50% with certain retailers

Location Home based with national travel, United Kingdom