Quality Manager

Balfour; Inverness; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading international infrastructure company is looking for a Quality Manager in Inverness. The successful candidate will oversee quality measures for the A9 project, promote a quality culture, and support compliance with ISO standards. Ideal candidates will have construction experience and strong analytical skills. This full-time role offers a chance to work on significant infrastructure projects, shaping the future of Scotland.

Benefits

Competitive salary

Development opportunities

Flexible, inclusive working environment

Qualifications

• Attention to detail and follow-through on tasks.
• Ability to gather, analyze, and evaluate facts.
• Willingness to challenge existing methods and thinking.

Responsibilities

• Support the A9 project to meet customer and stakeholder requirements.
• Coordinate and manage all assurance activities.
• Promote a quality culture and make improvements.
• Support project teams in developing quality plans.

Skills

Understanding and commitment to Quality Management

Experience in construction

Coaching skills

ISO 9001:2015 Lead Auditor trained

Attention to detail

Proficient in modern office systems

Education

Formal qualification in Quality Management

CQI Chartered Member (or working towards status)

Tools

Office 365

SharePoint

Power BI

Job description

3 days ago Be among the first 25 applicants

About The Role

Job Title: Quality Manager

Location: Inverness

Project Type: Civils

Company: Balfour Beatty Group

Balfour Beatty is a leading international infrastructure and construction group. We finance, develop, build, and maintain innovative and efficient projects that underpin daily life, supports communities, and enables economic growth. Our unparalleled expertise and resources ensure that we deliver high-quality projects safely, on time, and within budget.

Now is a great time to join us. As a leading international construction group with a healthy pipeline of work, we’re growing our teams. Shape a career to be proud of as part of an award-winning team.

Our team shapes projects that connect communities and impact daily life for millions. Join our Regional Scotland team as a Quality Manager to build new futures.

Own your career, and you can build something to be proud of at Balfour Beatty. By joining our well-established construction teams working on our significant future pipeline of large‑scale critical infrastructure projects in Scotland, you will work with true experts who will share their knowledge and provide support, encouragement, and invaluable feedback so you never stop learning. Bring us your capability, and we’ll help you take it much, much further.

What you’ll be doing

• Support the A9 project to meet customer and stakeholder requirements, including verification activities to show compliance with Balfour Beatty standards, external accreditations, and industry best practice.
• Coordinate, submit, ensure compliance, and manage all assurance activities, resolving related issues. Implement procedures, including supply chain submissions and test/inspection plans for project delivery.
• Promote a successful and open quality culture, making improvements as needed. Plan and implement targeted quality and broader business improvement initiatives and projects.
• Support and coordinate project teams in developing and following quality plans/inspection & test plans, ensuring requirements are met.
• Advise, coach, and assist delivery teams in achieving deliverables and managing issues; provide quality advice to the supply chain as needed.
• Support the A9 delivery team in using digital systems to monitor quality planning, deliverables, and issue management.
• Use quality assurance principles to ensure customer requirements are understood and quality control mechanisms are in place.
• Develop, maintain, and apply appropriate content for the Business Management System (BMS) to meet business needs and align with company requirements.
• Drive quality metrics, monitor and report on A9 Project quality performance, and agree/monitor management actions for improvement.
• Support the annual audit programme, conduct local and supplier audits, and support contracts with Balfour Beatty and external certification audits.
• Coordinate with others to produce project or business quality deliverables as required.
• Support the development and implementation of quality strategies, plans, and measurement frameworks across the project lifecycle.
• Assist in training, coaching, and developing quality skills in business/project streams, including sharing lessons learned.
• Support the establishment of a culture of continual improvement.
• Support investigations and reporting on quality-related issues as required.
• Support the use and training of digital tools for project governance and quality assurance.
• Live the Balfour Beatty Values.
• Ensure a strong focus on Zero Harm and Right First Time.

Who we’re looking for

Personal Qualities & Experience (Required)

• Understanding and commitment to Quality Management
• Experience in construction
• Coaching skills
• ISO 9001:2015 Lead Auditor trained
• Experience in driving business improvement and leading change
• Ability to gather, analyse, and evaluate facts
• Able to work to plans, programmes, and budgets
• Attention to detail and follow‑through
• Strong relationship‑building and influencing skills
• Able to deliver reports orally and in writing objectively
• Willingness to challenge existing methods and thinking
• Able to work within a multi‑discipline team
• Proficient in modern office computer systems and technology (e.g., Office 365, SharePoint, Power BI)
• CQI Chartered Member (or working towards Chartered status)

Desirable Qualities/Experience

• Formal qualification in Quality Management
• Awareness of sector‑specific certifications and requirements
• Experience with Digital Progressive Assurance systems/Electronic Forms
• Operational experience in construction or asset management

Why work for us

• Be part of a major energy infrastructure investment that’s shaping the UK’s low‑carbon future.
• Work on challenging, high‑profile projects with the support of a skilled, multi‑disciplinary team.
• Join a culture of learning, improvement, and excellence—where your voice makes a difference.
• Enjoy a competitive salary, development opportunities, and a flexible, inclusive working environment.

Professional and personal development

The size and scale of Balfour Beatty coupled with our strong pipeline of work provides incredible opportunities, regardless of what stage you are at in your career.

We encourage and empower our employees to take control of their career and explore which part of the business they want to work in and what role is right for them. We actively encourage our managers and employees to have open communication throughout the year about wellbeing, development and career opportunities.

We’re proud of the Balfour Beatty Academy. Whether it’s sharpening your technical expertise, improving your personal skills or seeking support to become professionally qualified, our 70:20:10* approach to development means we have a learning approach that suits everyone.

• 70% learning on the job, 20% learning from those around you, and 10% formal training courses and learning events.

About Us

From Dunfermline’s tramways in 1909 to highland hospitals today, Balfour Beatty has been trusted for over a century to deliver the complex and critical infrastructure and iconic buildings Scotland relies on.

We have the people, knowledge and experience to safely deliver projects right first time, maximising value for money and ensuring a positive social impact and inclusive economic growth for local communities.

Our award‑winning sustainable projects, including active travel, Passivhaus and retrofit, demonstrate our commitment to supporting Scotland’s transition towards net zero in the built environment.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long‑term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: [e-mail]

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Quality Assurance

Industries

Construction

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