Quality Coordinator

Cotecna com; Liverpool; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading international testing and certification company in Liverpool is seeking a Quality Coordinator. This role involves coordinating ISO/IEC 17025 accreditation efforts, managing lab documentation and overseeing internal audits. The ideal candidate should have prior experience with ISO/IEC 17025 and strong communication skills. Opportunities to support critical supply chains and engage in quality management make this a vital position. Join a world-class team committed to excellence in service delivery.

Qualifications

• Previous experience working on an ISO/IEC 17025 accreditation is essential.
• Experience as an ISO/IEC 17025 internal auditor is preferred.
• Good communication and listening skills are required.

Responsibilities

• Coordinate the implementation of ISO/IEC 17025 requirements.
• Manage documentation and lab records according to the standards.
• Schedule and conduct internal audits, reporting findings.

Skills

ISO/IEC 17025 accreditation experience

Internal auditing skills

Communication skills

Time management

Job description

Cotecna is a leading provider of testing, inspection and certification services. Founded in Switzerland in 1974, Cotecna started off as a family business and has now grown to become a world-class international player with over 7000 employees in more than 140 offices across 50 countries.

Mission of the Role

Cotecna Lab UK aims to deliver world-class metals and minerals testing services, completing our global network with a purpose-built, ISO17025-accredited facility. Positioned at the heart of European trade, we provide accurate, impartial, and rapid analyses to support critical supply chains and energy transition markets.

The mission of the Quality Coordinator will be to support the Quality Manager with the management of the ISO/IEC 17025 accreditation for the UK Metals & Minerals lab

Key Responsibilities

• Coordinate the implementation of all ISO/IEC 17025 requirements in conjunction with the Lab Manager and Quality Manager and taking advantage of group procedures issued by Geneva HQ where these are available.
• Ensure full compliance with all Cotecna group procedures.
• Manage the creation and maintenance of all documentation in line with the requirements.
• Oversee the creation and ongoing maintenance of all lab records.
• Plan internal audits according to the agreed internal audit program.
• Perform internal audits and report the findings in a timely manner.
• Follow-up on the implementation of corrective actions including evaluation of the effectiveness of the actions taken.
• Receive any customer complaints, coordinate the investigation with the necessary personnel, and respond to the customer with the outcome.
• Schedule and conduct periodic quality meetings, producing and issuing meeting notes with action points.
• Participate in the preparation for and take part in the annual management review meetings.
• Liaise with the chosen accreditation body, organizing external assessments (in consultation with the Quality Manager), and participate in the implementation of any necessary corrective actions.
• Responsible for ongoing communications with the accreditation body once accreditation is received.
• Any other tasks assigned by the laboratory management.

Qualifications, Experience and Technical Skills

• Previous experience of working on an ISO/IEC 17025 accreditation essential.
• Previous experience as an ISO/IEC 17025 internal auditor preferred.
• ISO/IEC 17025 Laboratory Management System requirements training preferred.
• ISO/IEC 17025 Internal auditor training preferred.
• Good communication and listening skills.
• Able to manage own себ workload including prioritization of tasks and working to deadlines.
• Good]]; ??