Quality Assurance Technician

Bulkpowders; Colchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading nutrition brand in Colchester is seeking a Quality Assurance Technician to ensure compliance with food safety and quality standards. The role involves environmental monitoring, quality control checks, and investigating customer complaints. Ideal candidates will have a HACCP qualification, strong communication skills, and a proactive approach to problem-solving. This is a shift-based position with competitive compensation and various employee benefits.

Benefits

Competitive salary

50% company discount

Company pension

PerkBox subscription

Cycle to Work scheme

Qualifications

• Must have an eye for detail.
• Ability to manage multiple tasks and meet deadlines.
• Experience with internal audits and quality control checks.

Responsibilities

• Conduct environmental monitoring and product sampling.
• Carry out quality control checks and organoleptic assessments.
• Investigate customer complaints and implement corrective actions.

Skills

Attention to detail

Strong communication skills

Proactive problem solving

Computer literate

Education

Basic Food Safety and HACCP qualification (Level 3 preferred)

Job description

Bulk is on an incredible journey, with a mission to move the business from a manufacturing-led retailer to a destination brand for active nutrition.

As a sports nutrition and health food manufacturer, we produce a wide range of products including powders, capsules, tablets and soft gels within our own manufacturing facility.

In this shift based role, you will be working closely with the operations team to ensure products released to customers meet stringent Food Safety and Quality Standards. Reporting to the Quality Assurance Manager you will be responsible for monitoring Food Safety and Quality within manufacturing that support our programs for BRC implementation.

What will you be doing?

• Conduct environmental monitoring and product sampling in line with quality management system requirements and ensure results are reported accurately.
• To ensure there is control of product samples under positive release
• Carry out quality control checks (e.g. CCP, label verification, weights, shift documentation)
• Complete organoleptic assessment of the final product to ensure the product meets specification.
• Responsible for investigating and analysing customer complaints, identifying root causes and implementing corrective actions to ensure customer satisfaction and product quality.
• Raise non-conformances and support manufacturing with any investigations related to non-conformances including investigations linked to customer complaints.
• Carry out internal audits as per schedule (e.g. glass, GMP, knife, pen, traceability)
• Ensure calibration of equipment linked to Technical is maintained according to the calibration schedule.
• Ensure retained production samples are sorted in a tidy manner and are easily identifiable.
• Assist with traceability records keeping.
• Actively suggest improvements in the current food safety and quality systems and processes within the manufacturing facility.
• Ensure all stock placed on hold/quarantine is resolved in a quick and efficient manner.
• To support the QA manager as required.
• Ensure compliance with HACCP, food safety standards and internal quality protocols.

What are we looking for?

• Basic Food Safety and HACCP qualification however ideally qualifies to Level 3, or equivalent.
• Has an eye for detail.
• Strong communication skills and a great team player.
• Proactive approach to problem solving.
• Ability to manage multiple tasks, prioritize, and meet deadlines
• Computer literate

What do we offer?

• Competitive salary
• 50% company discount
• Company pension
• PerkBox subscription
• Cycle to Work scheme

Location: Colchester (Essex)

Working hours: shift based in line with manufacturing (06:30-14:30, 14:30-23:00) Rotating shifts

Bulktakes your privacy seriously and will only use your personal information to administer your application for this role. When you apply, we shall process your details for this vacancy only and we will not pass your details onto a third party. We may contact you by email, text or telephone about the progress of your application. This processing is conducted lawfully on the basis of legitimate interests.