Quality Assurance Executive

ICS-digital LLP; Leeds; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

A leading translation agency in Leeds is seeking a meticulous Quality Assurance Executive to ensure the delivery of high-quality translation projects. Your role includes conducting thorough quality checks and providing constructive feedback to translators. You will thrive in a diverse and supportive work environment, contributing to quality standards while enjoying a hybrid working policy. This position offers competitive salary ranging from £24,000 to £27,500, along with numerous employee benefits including generous annual leave and wellness programs.

Benefits

33 days annual leave

Company training budget

Work abroad policy

Pension scheme

Value-led recognition prizes

Flexible working

Cycle to work scheme

Private healthcare

Regular team socials

Employee discounts

Free weekly breakfasts

Qualifications

• Attention to detail is critical for checking quality assurance.
• Strong proofreading and editing skills are needed.
• Organisational skills are essential for managing multiple projects.

Responsibilities

• Complete quality assurance checks of language content.
• Contribute to creation and usage of style guides.
• Provide feedback to translators to uphold standards.

Skills

Attention to detail

Proofreading/editing skills

Organisational skills

Communication skills

Time management skills

IT literacy

Feedback delivery

Familiarity with QA software

Proactive mindset

Flexibility

Passion for language

Job description

We have an exciting opportunity to join the Linguistics sub‑department of our Translation team as a Quality Assurance Executive.

As an ISO 17100 certified translation agency, we pride ourselves on delivering high quality for clients across multiple industries, with exceptionally quick turnarounds in 100+ languages.

That's where you come in!

You will play a key role in driving our quest for high-quality content, working on a number of creative and diverse translation projects across multiple languages – completing final checks.

The office is a multicultural and diverse environment, with a supportive culture where success is celebrated. If you have a passion for languages and translation, this is the perfect opportunity for you!

The role

• Fixed term (10 months), full‑time (Mon‑Fri) – 37.5 hours per week with a hybrid‑working policy
• Salary: £24 000 – £27 500 (FTE)
• Completing quality assurance checks of language content in a CAT tool or other platform (e.g. omissions, punctuation, numerical values, etc.)
• Contributing to the creation, development, and usage of assets such as style guides, term bases/glossaries, and non‑translatable lists
• Providing constructive feedback to translators from quality assurance checks in order to uphold standards and facilitate continual improvement
• Recording results of quality assurance checks in a variety of tools/software
• Reporting on key issues arising at the quality assurance stage and identifying root problems
• Actively proposing solutions to drive improvement of content quality standards
• Supporting Global Resourcing with the evaluation of freelance translation/quality assurance tests, through the content management system

About you

• Excellent attention to detail
• Strong proofreading/editing skills
• Demonstrable organisation skills
• Good communication skills
• Time management skills with the ability to work to deadlines
• IT literacy
• Ability to effectively deliver constructive feedback
• Familiar with QA software/LQA models
• A driven, proactive mindset
• Flexible in approach to work
• Passion for language

What we offer

• 33 days annual leave (pro‑rata based on contract length), plus birthday off
• Company training and events budget
• Work abroad policy (up to 30 days per year)
• Industry‑leading pension scheme (matched up to 7%)
• Value‑led recognition prizes
• Industry‑leading family policies
• Hybrid, flexible working
• Cycle to work scheme
• Life assurance and private Bupa healthcare
• Regular team socials
• Employee discounts through Perkbox
• Vibrant office environment with free weekly breakfasts and Friday drinks