Quality Assurance & Compliance Lead

Trinity Homecare; Worcester; On-site; GBP 32,000; Full time

Job summary

A leading care provider in the UK seeks a Quality Assurance & Compliance Lead to uphold regulatory compliance and enhance care standards. Responsibilities include ensuring compliance, conducting audits, and leading quality improvement projects. Ideal candidates should have strong knowledge of social care regulations and excellent communication skills. The role offers a competitive salary and the opportunity to impact adult social care positively.

Qualifications

• Detail-driven and organised.
• Proven experience in quality assurance or compliance roles.
• Experience developing policies and procedures.

Responsibilities

• Ensure compliance with CQC, GDPR, and regulatory frameworks.
• Conduct internal audits and compliance checks.
• Manage quality improvement projects.

Skills

Knowledge of adult social care regulations and compliance standards

Experience in audits

Risk assessment

Data analysis

Excellent communication skills

Job description

About The Role

Location: Worcester Park (Head Office – 3 days per week)
Salary: £32,000
Hours: Full-time

Are you passionate about driving high standards and ensuring outstanding quality in adult social care? Do you thrive in a role where attention to detail, regulatory excellence, and continuous improvement truly make a difference?

At Trinity Homecare Group, we’re looking for a proactive and dedicated Quality Assurance & Compliance Lead to strengthen our governance, uphold regulatory compliance, and help us deliver exceptional care across our services.

Why Join Us?

In this role, you’ll play a key part in maintaining the quality, safety, and integrity of our care delivery. You’ll work closely with operational teams, shape policies and processes, and lead initiatives that continually raise our standards. Your work will directly improve the lives of the people we support.

What You’ll Be Doing

You will be a central figure in our quality and governance framework, responsible for ensuring our services meet—and exceed—regulatory requirements. Your responsibilities will include:

Quality & Compliance Leadership

• Ensuring organisation-wide compliance with CQC, GDPR, and other regulatory frameworks.
• Conducting internal audits and compliance checks with clear reporting to leadership.
• Supporting CQC inspection readiness and action planning.

Data, Insight & Governance

• Analysing quality trends, identifying risk areas, and producing meaningful insights.
• Preparing materials for governance meetings and managing follow-up actions.
• Tracking lessons learned and ensuring corrective actions are embedded.

Policies & Continuous Improvement

• Reviewing, developing, and maintaining policies and SOPs.
• Leading quality improvement projects in collaboration with operational teams.
• Promoting a culture of learning, development, and continuous improvement.

What We’re Looking For

You will excel in this role if you are detail‑driven, organised, and passionate about delivering excellence in adult social care. We’re looking for someone with:

• Strong knowledge of adult social care regulations and compliance standards.
• Proven experience in audits, quality assurance, or compliance roles.
• Confidence in risk assessment, data analysis, and trend identification.
• Experience developing policies, procedures, and SOPs.
• Excellent communication skills and the ability to collaborate effectively across teams.

Ready to Make an Impact?

If you are proactive, inquisitive, and committed to driving high‑quality outcomes in adult social care, we’d love to hear from you. Join us and play a vital role in shaping the quality and safety of our services.

About Us

Trinity is an award‑winning care provider, proudly rated ‘Outstanding’ by the CQC — placing us in the top 4% of care companies in the UK. With over 20 years of experience, we’re known for delivering care that’s personal, trusted, and truly compassionate — values that resonate through everything we do.

As an approved NCFE Training Centre, we offer exciting opportunities for both new and experienced carers to gain nationally recognised qualifications while they work.

At Trinity, we don’t just talk about our values — we live them every single day.