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QS Electrician - Partner Success Manager (Part-Time to Full-Time)

MJP Electrical Group

Bristol

Hybrid

GBP 80,000 - 100,000

Part time

30+ days ago

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Job summary

A leading electrical services company in the UK is seeking a Partner Success Manager to ensure the success of their partners. This hybrid role requires a seasoned professional with over 5 years in the electrical industry. Responsibilities include partner recruitment, onboarding, and ongoing support. Ideal candidates will have strong communication and data interpretation skills, as well as the ability to coach and support partners. This position offers flexible working initially and significant opportunities for career progression.

Benefits

Flexible working

Collaborative team culture

Progression into leadership roles

Qualifications

Minimum 5+ years in the electrical industry (domestic preferred).
Experience supervising electricians or mentoring apprentices.
Excellent digital competency using various tools.

Responsibilities

Manage partner recruitment and selection.
Deliver structured onboarding for new partners.
Provide technical support and quality assurance.
Run performance coaching and retention efforts.

Skills

Excellent communicator

Strong relationship builder

Strong quality & compliance mindset

Ability to interpret data

Experience supervising electricians

Tools

ServiceM8

GoHighLevel CRM

Microsoft Teams

QS Electrician - Partner Success Manager (Part-Time to Full-Time)

MJP Electrical is a high‑growth electrical services company building the UK’s first partner‑based network model designed to help electricians earn more, work smarter and grow faster. As we scale toward TradeStarz, our national multi‑trade platform, we focus on delivering a world‑class partner experience, structured onboarding, clear systems, and data‑driven performance.

Base Pay Range

MJP Electrical / TradeStarz - Bristol & Surrounding Regions
Status: Part‑time (2‑3 days/week) initially, moving to full‑time as the partner network grows
Reports to: Director (Mark Parry)
Location: Hybrid – Remote + Occasional Site/Office Meetings
Industry: Electrical / Home Services / Field Operations
Salary: Dependent on experience + progression opportunities

Role Overview

The Partner Success Manager ensures every MJP Partner succeeds — technically, operationally, financially and personally. This role is ideal for a seasoned industry professional (e.g., senior electrician, supervisor, NICEIC QS, technical surveyor, or foreman) who wants to step off the tools, use their experience in a meaningful way, and grow into a leadership position as our partner network expands.

You'll combine industry knowledge, human coaching and digital competency to help partners:

Hit their earning targets
Deliver work safely & to MJP standards
Master the MJP job categories & VIP consultation
Improve customer communication
Follow our systems & tech stack
Stay motivated, confident and loyal

Key Responsibilities

Partner Recruitment & Selection
- Manage partner recruitment pipeline
- Conduct interviews and assess technical competency
- Review applications, video submissions and screening tasks
- Identify high‑quality, safe and professional partners
- Work with Marketing on recruitment campaigns
Onboarding New Partners
- Deliver structured onboarding (30/60/90)
- Teach all MJP job categories and VIP Consultation process
- Train partners on expectations, standards and workflows
- Ensure successful adoption of ServiceM8, Wink dashboards, GHL and Burdi
- Support partners through their first 10‑30 jobs
Technical Support & Quality Assurance
- Review job notes, photos and reports
- Support partners with technical questions
- Check EICR coding and logic for accuracy
- Ensure work meets MJP and regulatory standards
- Identify training needs and provide corrective guidance
Performance Coaching & Retention
- Run weekly or bi‑weekly check‑ins
- Track partner KPIs (points, earnings, conversion, margins)
- Identify early red flags and intervene proactively
- Maintain strong working relationships and trust
- Help partners progress to Growth → Elite → Franchise pathway
Data & Reporting
- Use Wink dashboards to track partner performance
- Monitor job category accuracy, VIP booking %, materials margins
- Work with Finance on CIS reporting and payroll data
- Produce weekly summary reports for leadership
- Maintain partner records and development plans
Operational Support
- Liaise with Sales and customer support for training
- Liaise with Tech teams for system improvements
- Ensure partners follow ServiceM8 workflows
- Support implementation of new processes & automations
- Represent the partner voice inside the business