Public Sector IT Application Support Consultant – Hybrid

Hampshire County Council; Winchester; Hybrid; GBP 33,000 - 37,000; Full time

Job summary

A local authority in the UK seeks an IT Application Support Consultant to support complex applications for Social Care and Education. The role requires strong problem-solving skills and experience in user application support, preferably within local government. Working in a hybrid model, the successful candidate will contribute to compliance and analysis tasks while engaging with external suppliers. Benefits include a great work-life balance and a flexible workplace environment.

Benefits

Holiday entitlement

Pension scheme

Family friendly policies

Interest free travel loans

Qualifications

• Experience in 1st to 3rd level user application support, ideally within local government or the public sector.
• Strong analytical and problem-solving skills.
• Effective communication across all levels.

Responsibilities

• Support a wide range of complex applications used in Social Care and Education.
• Manage and resolve complex support incidents.
• Work on compliance, analysis, configuration, and testing of changes.

Skills

Problem-solving skills

Interpersonal skills

Analytical skills

Customer-focused approach

Flexibility across IT functions

Job description

A local authority in the UK seeks an IT Application Support Consultant to support complex applications for Social Care and Education. The role requires strong problem-solving skills and experience in user application support, preferably within local government. Working in a hybrid model, the successful candidate will contribute to compliance and analysis tasks while engaging with external suppliers. Benefits include a great work-life balance and a flexible workplace environment.