Property Manager

Rettie & Co; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading property management firm seeks a Property Manager located in Edinburgh. The successful candidate will handle all letting management processes, ensuring compliance with regulations while fostering relationships with tenants and landlords. Ideal applicants should be ARLA qualified, have a full UK driving license, and possess experience in the lettings industry. This role offers the opportunity to drive performance across a diverse portfolio. Join a friendly team dedicated to customer excellence.

Qualifications

• At least two years' experience in the lettings industry.
• Ability to analyze residential asset performance and produce appraisals.
• Strong interpersonal skills.

Responsibilities

• Manage lettings process across property portfolio.
• Ensure regulatory compliance in all aspects.
• Maximize fee income for landlords.

Skills

Full, clean driving licence

Working towards MARLA

Detailed knowledge of the PRS

IT proficiency (MS Word, Excel, Outlook)

Experience in client relationship management

Negotiation skills

Education

ARLA qualified or equivalent

Tools

REAPIT

Job description

Key details

Location: Edinburgh
Department: Lettings
Reports to: Associate Director
Hours per week: 37.5 hours
Hours of work: Monday to Friday (09:00 - 17:30)

Key requirements

Essential

• Full, clean driving licence
• Working towards MARLA
• Detailed knowledge of the PRS
• Detailed knowledge of the PRT legislation
• Detailed knowledge of the Edinburgh lettings market
• Proficient in the use of IT systems including MS Word, Excel & Outlook
• Experience in the management of client relationships
• Experience in conflict resolution and negotiation

Desirable

• Previous management of a residential property portfolio under a portfolio management structure
• Use of REAPIT or experience using property software
• The ability to analyse the performance of residential assets and produce investment appraisals
• MARLA qualified

What we offer

About the role

The principle aim of the Edinburgh Lettings Team is to ensure an exceptional customer experience is provided to all our customers. As the principle point of contact for your tenants and landlords, you’ll be required to build quality, lasting client relationships by working closely with colleagues in your team, supporting Rettie in achieving a market-leading position.

As Property Manager, you will be responsible for all aspects of the lettings management process across your portfolio of properties from finding tenants to arranging day‑to‑day maintenance. Together with your team, you will ensure our processes are continually reviewed to deliver the best possible client experience which will maximise the fee income of our landlords’ assets.

Competencies

• Customer focused
• Teamwork
• Effective Communicator
• Effective under pressure
• Organisational Ability
• Relationship Building

How to apply

About you

Ideally, we are looking for an ARLA (or equivalent) qualified Property manager with at least two years’ experience in the Lettings industry. You will hold a full UK driving licence.

We would love to hear from you if you have excellent people skills, enjoy problem solving and working within a close‑knit, friendly team.

Key responsibilities

Driving Portfolio Performance– to constantly improve the performance of the assets within your portfolio, retaining clients and promoting portfolio growth.

• Ensuring 100% compliance with regulatory standards
• Minimising void periods
• Increasing rents mid-tenancy in line with lease terms
• Minimising arrears
• Promoting investment and upgrading works
• Effective management throughout the duration of the tenancy

Managing Administration– Full responsibility and accountability for all aspects of the lettings and management process across your portfolio (assisted by a portfolio administrator) including:

• Full compliance management of all safety testing and the installation and maintenance of detection equipment
• Detailed client information collection and due diligence including money laundering verification
• Accurate and detailed property marketing accompanied by a high standard of marketing images
• Effective management/overseeing of all tenant referencing/move‑in processes
• Detailed and objective client reporting following regular property inspections
• Efficient and diligent processing of any maintenance requests and contractor invoices
• Overseeing administration of HMO licensing issues including applications and renewals in the portfolio
• Efficient administration of all checkouts, deposit deductions/releases, tenant swaps, early exits and ownership changes
• Overseeing administration of utility notifications and the accurate processing of void period costs.