Program Supervisor, Early Literacy

Cambridge Health Alliance; Cambridge; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading public health organization in Cambridge seeks a Program Supervisor for its Let's Talk! early literacy program. The role involves team leadership, community outreach, and data management, aimed at improving maternal and child health outcomes. Ideal candidates are experienced in healthcare or education, possess strong leadership skills, and ideally are bilingual. This full-time position offers a chance to make a significant impact in the community.

Qualifications

• 3-6 years of professional experience in healthcare or related field.
• Ability to recruit and supervise a diverse team.
• Experience working with diverse populations.
• Bilingual fluency preferred.

Responsibilities

• Lead the Let's Talk! early literacy program activities.
• Recruit, hire, and supervise Literacy Ambassadors.
• Build community partnerships and lead data efforts.
• Participate in broader team projects and events.

Skills

Team leadership

Community engagement

Data management

Multilingual communication

Knowledge of Maternal and Child Health

Education

Bachelor's degree or equivalent

Job description

Location:Cambridge Public Health Commission
Work Days:M-F Day, occasional evenings, weekends
Category:Professional and Management
Department:Agenda for Children
Job Type: Full time
Work Shift: Day
Hours/Week: 40.00
Union Name: Non Union

Department Description

The Cambridge Public Health Department (CPHD), a recipient of the 2013 Robert Wood Johnson Foundation Culture of Health Prize, works to protect and promote the health of everyone in the city, with a special focus on vulnerable populations. Administered by the Cambridge Health Alliance, the CPHD uses a Social Determinants of Health framework to address factors like economic stability, education, and racism that affect community well-being. Its key areas of focus include communicable disease prevention, environmental health, and emergency preparedness. The department is also responsible for creating and enforcing public health regulations within Cambridge.

Job Responsibilities

The Agenda for Children Literacy Initiative (AFC) seeks an experienced Program Supervisor to lead the activities of the Let's Talk! early literacy program in Cambridge. This critical role will help connect early literacy development directly to the broader maternal and child health (MCH) outcomes for families in Cambridge. This involves direct program leadership, team supervision, strategic partnership, and data management. The Supervisor oversees the full lifecycle (planning, implementation, and improvement) of activities like home visits and workshops. A primary focus is on strategic outreach to all families, especially diverse and underserved populations (immigrant, low-income, and father-focused communities). The role requires developing strong community partnerships and leading data efforts.

A core function of this role is to build and maintain a strong team. This involves recruiting, hiring, training, and directly supervising a diverse team of part-time multilingual staff, known as Literacy Ambassadors, ensuring they are equipped to deliver the program effectively. Beyond the primary program, you will participate in broader Agenda for Children team projects and events, such as the Book Bike program, and represent the initiative in relevant community meetings and coalitions. You are also expected to participate in departmental workgroups, committees, and events, and seek continuing education and training to maintain best practices in the field.

Qualifications

Education & Training

• Bachelor's degree or commensurate experience in education, social work, public health, or a closely related field. Equivalent, relevant professional experience may be substituted for a degree.

Required Experience

• Three to six (3-6) years of professional experience in healthcare, social services, education, family support, public health, or a related field.

• Proven knowledge of Maternal and Child Health principles and the Social Determinants of Health (SDOH) as they impact low-income and immigrant families.

• Proven ability to recruit, hire, train, and effectively supervise a team of part-time community staff (Literacy Ambassadors)

• Demonstrated experience working effectively with diverse and underserved populations.

• Proven commitment to and experience working with young children and families.

• Experience with staff supervision is strongly preferred.

• Bilingual fluency (highly preferred), to effectively communicate with the target population and supervise multilingual staff.

• Experience with home visiting is a plus.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.