Product Support Engineer - Italian Speaker (f/m/d)

Edmund Optics; York; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading optics company is seeking a Customer Support Specialist in York, UK. This role involves providing technical assistance, managing accounts, and collaborating on marketing initiatives. Applicants should have a Bachelor's degree in Science or Engineering and be fluent in Italian and English. The position offers a competitive salary and various perks, including a pension scheme and extensive training opportunities.

Benefits

Company pension scheme

Private medical & dental insurance

Extensive training and development opportunities

Cycle to Work scheme / Jobbike program

Company events

Qualifications

• Bachelor's degree in Science or Engineering.
• Fluent in Italian and English.
• Proficient with MS Office.
• Strong communication and problem-solving skills.

Responsibilities

• Providing technical assistance and product recommendations.
• Collaborating with global teams and supporting marketing initiatives.

Skills

Fluent in Italian

Fluent in English

Strong communication skills

Problem-solving skills

Education

Bachelor's degree in Science or Engineering

Tools

MS Office

Job description

York, UK

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics. Enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're committed to building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to provide excellent technical customer support.

We're looking for a

As a key player in our customer support team, you'll be the go-to expert for technical assistance in Europe. Your role includes helping customers select the perfect products, managing accounts, and participating in projects like writing articles or designing demos. This position offers a variety of engaging responsibilities.

Essential Functions:

• Providing technical assistance and product recommendations
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

The following are the typical requirements for this role. We value inclusivity and can provide reasonable accommodations to support individuals with diverse abilities.

Your profile:

• Bachelor's degree in Science or Engineering
• Fluent in Italian and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Join Edmund Optics for a rewarding experience! We offer a competitive salary and a range of perks, including:

• Company pension scheme
• Private medical & dental insurance
• Extensive training and development opportunities
• Cycle to Work scheme / Jobbike program
• Company events
• A passionate, forward-thinking team that knows how to have fun while achieving goals

If you're ready to explore the world of optics with us, apply now and help shape the future!

This office-based role can be located in York (UK) or Mainz (Germany), depending on your preference.

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