Product Genius: Customer Experience in Car Showroom

Arnold Clark Group; Stirling; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive company in Stirling is seeking Customer Service Executives to enhance customer experiences and support sales efforts. Known as Product Geniuses, candidates will assist customers from enquiry to delivery, ensuring an exceptional experience. The role involves preparing showrooms, accompanying test drives, and continuous learning about products. Ideal candidates will demonstrate confidence in communication and teamwork and have a full UK driving licence. The position offers training and clear paths for progression into car sales.

Benefits

33 days holiday allowance

Generous retail discounts

Private healthcare

Access to GP 24/7

Pension scheme

Maternity and paternity packages

Training and progression opportunities

Qualifications

• Full UK driving licence is required.
• Candidates should be eager to progress into car sales.
• Positive attitude and willingness to go the extra mile are essential.

Responsibilities

• Prepare the showroom and cars for display.
• Assist with showroom presentation and advertising efforts.
• Support the sales department in delivering excellent customer experiences.
• Accompany customers on test drives.
• Enhance customer journey from enquiry to delivery.

Skills

Confident communication

Positive attitude

Eagerness to progress

Teamwork

Initiative

Job description

A leading automotive company in Stirling is seeking Customer Service Executives to enhance customer experiences and support sales efforts. Known as Product Geniuses, candidates will assist customers from enquiry to delivery, ensuring an exceptional experience. The role involves preparing showrooms, accompanying test drives, and continuous learning about products. Ideal candidates will demonstrate confidence in communication and teamwork and have a full UK driving licence. The position offers training and clear paths for progression into car sales.