Product and Process Quality Manager

The Compleat Food Group Limited; Milton Keynes; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading food company is seeking a Product and Process Quality Manager to join their team in Milton Keynes. This role involves assessing product quality, leading quality assessments, and implementing best practices. The ideal candidate will hold a Bachelor's degree in food science or relevant experience, possess strong analytical and problem-solving skills, and be able to collaborate across teams effectively. This full-time, permanent position offers a salary of up to £40,000.

Benefits

Dynamic working environment

Employee volunteering days

Well-being support groups

Charity initiatives and events

24/7 access to support services

Qualifications

• Bachelor's degree in food science or a relevant field.
• Strong analytical and problem-solving skills.
• Experience with quality standards in food manufacturing.
• Ability to collaborate effectively with teams.
• Enthusiasm for creativity and innovation.

Responsibilities

• Conduct internal and external quality assessments.
• Ensure products meet defined standards.
• Lead ad hoc quality assessments as needed.
• Create Quality Action Plans with stakeholders.
• Promote a culture of quality across the business.

Skills

Analytical skills

Problem-solving

Effective communication

Team collaboration

Adaptability

Education

Bachelor's degree in food science or relevant experience

Job description

Join Our New Product Development Team at The Compleat Food Group!

We’re excited to offer an incredible opportunity for a Product and Process Quality Manager to join our dedicated and professional New Product Development team in Milton Keynes!

The Quality Manager is a hands-on, field-based role responsible for assessing and safeguarding product quality across the group. This position champions food quality, creativity, and innovation while monitoring competitor, addressing any quality deviations, and driving a best-in-class Quality Programme.

Who We Are

At The Compleat Food Group, we're on a mission to create delectable food that not only brings joy to your taste buds but also extends love to our planet. We fondly refer to it as 'Food to Feel Good' because we believe in savouring every bite whilst making a positive impact.

Our team of over c.6,500 remarkable individuals forms the core of all that we undertake. Their genuine passion drives the creation of delectable products for UK consumers, prominent retailers, and our thrilling market-leading brands such as Wall's Pastry, Squeaky Bean, and Unearthed.

Working Hours

Monday – Friday, 8:30am – 5pm

Role Type

Permanent, Full Time Role

Location

Tottle Bakery, Nottingham

Salary

Up to £40,000

Your Duties Will Include

• Deliver the annual plan for internal and external quality assessments to maintain a complete view of product quality.
• Conduct internal assessments aligned with the Quality Testing Programme.
• Support the development and delivery of the External Benchmarking Programme.
• Ensure products meet defined standards and QAS requirements, highlighting any issues.
• Accurately record panel results and data.
• Lead ad hoc quality assessments in response to business or market changes and track corrective actions.
• Create focused Quality Action Plans with key stakeholders.
• Build strong understanding of product quality across recipes, packaging, and processes.
• Develop insights into competitor products and technical innovation.
• Promote a shift toward innovation-led quality and best-in‑class products.
• Champion the Compleat View of Product Quality across the business.
• Clarify the difference between maintaining standards and driving quality improvement.
• Collaborate with internal and external quality champions.
• Capture value from improvements and support continuous quality enhancement.
• Review current quality capabilities and recommend enhancements.
• Support raising quality standards across products and categories.
• Use data and insights to drive collaborative improvements throughout the product lifecycle.
• Interpret trends and feedback to recommend product enhancements.
• Work cross‑functionally to embed consistent, quality‑focused ways of working.

About You

• Bachelor's degree in food science or manufacturing‑related subject OR relevant time‑served experience in a quality / quality assessment role
• Strong analytical and problem‑solving skills with a keen eye for detail
• Ability to communicate effectively and collaborate at all levels with cross‑functional teams
• Experience with quality standards and practices in food manufacturing
• Enthusiasm for creativity, innovation, collaboration and strategic thinking
• Ability to adapt to a fast‑paced environment and learn new concepts quickly

The ideal candidate will have skills around quality assessment and evaluation, product development, teamwork/collaboration and strategic mindedness to support the Quality strategy and to interact with all key stakeholders to ensure changes are successful.

Package and Benefits

• Dynamic Environment: You will be working in a fast‑paced, future‑thinking agile company where your contributions make a real difference.
• Culture: Be part of a fantastic team that values diversity, innovation, collaboration and excellence.
• 2 Employee Volunteering Days per year
• Employee well‑being and community support groups
• Charity Initiatives and Team events
• 24/7 Access to Grocery Aid (Free Financial, Emotional and Practical Support)

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity’s employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.