Process Operator

United Utilities; Wrenbury; On-site; GBP 31,000; Full time

Job summary

A leading water utility provider is seeking a hands-on individual for a key operational role in wastewater treatment in Wrenbury. The job involves essential tasks like taking readings and ensuring compliance with regulations. Candidates should possess strong problem-solving skills, a driving license, and be comfortable in a physically active, outdoor environment. A full-time permanent position with competitive salary and benefits including generous leave and a pension scheme is offered.

Benefits

Generous annual leave package

Competitive pension scheme

Performance-related bonus

Comprehensive healthcare plan

Gym discounts

Employee Assistance Plan

Qualifications

• Experience in a related industry with similar operational demands.
• Ability to perform routine checks, inspections, and maintenance tasks.
• A physically active role in varied weather conditions.

Responsibilities

• Carry out operational and maintenance tasks across wastewater processes.
• Ensure compliance with environmental regulations.
• Support investigations and implement corrective actions.

Skills

Strong problem-solving skills

Hands-on approach

Ability to adapt to changing tasks

Knowledge of environmental output standards

Comfortable working outdoors

Following safety processes

Education

A full UK driving licence

Accredited qualification relevant to the role

Job description

We’re looking for a hands-on, team-focused individual to help keep our wastewater treatment sites running smoothly – a role that’s vital for protecting public health and the environment.

Based on site, you’ll carry out essential tasks across multiple treatment locations, ensuring we meet critical environmental, safety, and customer standards. From taking samples and readings to cleaning and routine checks, your work will directly contribute to:

• Safeguarding public health by ensuring wastewater is treated to the highest standards.
• Protecting local ecosystems and meeting strict environmental regulations.
• Supporting communities by maintaining reliable wastewater services.

This is more than just a job – it’s a key role in delivering a service that millions depend on every day. If you’re practical, proactive, and passionate about making a difference, we’d love to hear from you.

Key Accountabilities

• Carrying out day-to-day operational and maintenance tasks across wastewater treatment processes.
• Helping ensure our sites meet environmental regulations and performance targets.
• Taking a hands‑on approach to both planned and reactive work.
• Adapting to change tasks and priorities as needed.
• Carry out routine checks, inspections, and maintenance tasks across operational sites.
• Support with investigations, root cause analysis, and implementation of corrective actions where required.
• Contribute to continuous improvement initiatives to optimise contractors to deliver operational objectives.
• A full UK driving licence is required.
• Worked in a related industry with similar operational environments and technical demands.
• Knowledge of environmental output standards, compliance requirements, and procedures.
• Strong problem‑solving skills and the ability to think on your feet.
• Able to always follow processes and work safely.
• Comfortable working in a physically active, hands‑on role.
• Willing to work outdoors in all weather conditions.
• A flexible approach to work changing tasks and priorities.
• Willingness and ability to work towards an accredited qualification relevant to the role.
• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• Enhanced parental leave schemes

About us

Salary - £30,952
Work Type - Onsite
Job Location - Wrenbury
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.