Prison Custody Officer

G4S; Rugby; On-site; GBP 27,000 - 34,000; Full time

Job summary

A security company is seeking a Prison Custody Officer at HMP Rye Hill, Rugby. This full-time permanent position entails maintaining safety, ensuring prisoner engagement, and supporting rehabilitation. No specific qualifications are required, and the ideal candidate will exhibit integrity and strong communication skills. In addition, the role offers training and a structured development pathway for career progression.

Benefits

Company Pension

30 days annual leave

Company Sick Pay and Life Assurance

Free on-site parking

Free uniform

Free onsite gym

High-street shop discounts

Extensive training and development

Qualifications

• No specific qualifications or prior experience required.
• Must treat prisoners with dignity and respect.

Responsibilities

• Ensure prisoners complete morning work and engage in education.
• Maintain safety and security within cells and communal areas.
• Support prisoners in rehabilitation.
• Work a variety of shifts including weekends and nights.
• Participate in the Level 3 Custodial Management qualification.

Skills

Integrity

Resilience

Strong communication skills

Job description

PRISON CUSTODY OFFICER

Location: HMP Rye Hill, Willoughby, Rugby (within reasonable travelling distance of Rugby, Northampton, Coventry, Nuneaton, Hinckley, Leicester, Daventry, Kettering and Leamington Spa)

Type: Permanent, Full Time – 40 hours per week, various shifts

Salary: Starting £31,228.38 per annum, with increments at year 1 and year 2 to £33,307.01. During the 10‑week training course salary is £27,324.84.

Benefits:

• Company Pension
• 30 days annual leave (inclusive of Bank Holidays)
• Company Sick Pay and Life Assurance
• Free on‑site parking, staff canteen, free uniform and free onsite gym
• PERKS at work scheme with high‑street shop discounts, Blue Light Card, local shopping discounts
• Extensive training and development

About the Role

The role of Prison Custody Officer is key to the effective running of our prison. You will provide structure and routine, ensure prisoners engage in work or education, and maintain a safe, secure and structured environment. There are no specific qualifications or prior experience required – the essential qualities are integrity, resilience, strong communication skills and the ability to treat prisoners with dignity and respect.

Responsibilities

• Ensure prisoners complete morning work and are engaged in education or work programmes.
• Maintain safety and security within cells and communal areas.
• Support prisoners in their rehabilitation and facilitate their reintegration into society.
• Work a variety of shifts, including weekends, evenings and nights, on a rolling pattern with at least 30 days notice for changes.
• Participate in the Level 3 Custodial Management qualification and benefit from a structured Development Pathway to progress to middle management.

Training & Development

The 10‑week Initial Training Course (ITC) comprises Control & Restraint, First Aid, Interpersonal Skills, Health & Safety and a shadowing period with qualified PCOs. You will also undertake a Level 3 custodial management qualification supported by a coach, mentors and line management.

Equality & Diversity

G4S cares for all employees. We encourage applications from all backgrounds and are fully inclusive. Reasonable adjustments can be discussed. We are committed to safeguarding and promoting wellbeing.

Application Notes

All applicants must be eligible to work in the UK and agree to a 10‑year checkable history and strict vetting standards set by G4S and HMPPS.