Premium Eyewear Retail Optical Assistant

Vision Express; Croydon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in Croydon is seeking a Retail Optical Assistant to provide excellent customer service and product advice. You will assist customers, adjust frames, and support eye tests using advanced technology. This full-time role offers competitive pay with bonuses and benefits like free eyewear and comprehensive holiday options. Join a team that values innovation, growth, and client-focused care in a supportive environment.

Benefits

Free eyewear up to £550 annually

33 days holiday with buy/sell options

Family & friends discounts

Employee wellbeing support

Opportunities with OneSight Foundation

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and style.
• Positive team player with a can-do attitude.
• Strong communicator who understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames and assist with fittings.
• Support pre-screening eye tests using optical technology.
• Keep the store running smoothly with admin tasks.

Skills

Customer engagement

Passion for eyewear

Digital tool proficiency

Strong communication

Job description

A leading optical retailer in Croydon is seeking a Retail Optical Assistant to provide excellent customer service and product advice. You will assist customers, adjust frames, and support eye tests using advanced technology. This full-time role offers competitive pay with bonuses and benefits like free eyewear and comprehensive holiday options. Join a team that values innovation, growth, and client-focused care in a supportive environment.