Premium Automotive Service Advisor for MOT & Repairs

Lookers Crewe; Glasgow; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading automotive retailer in Glasgow is seeking a Service Advisor to enhance customer experience within their Aftersales department. The role involves managing service bookings, advising on products, and ensuring customer satisfaction. Ideal candidates will possess strong communication skills, automotive knowledge, and the ability to work in a fast-paced environment. A competitive salary of £29,000 plus a bonus of up to £6,000 is offered.

Benefits

Competitive salaries with progression

Generous annual leave

Access to discounted gym memberships

Enhanced family leave benefits

Qualifications

• Previous experience in a similar role within the automotive industry.
• Ability to manage a high volume of customers daily.
• Skills to communicate technical information clearly.

Responsibilities

• Booking MOTs and services for customers.
• Advising customers about warranty and additional parts.
• Managing customer records and communication effectively.

Skills

Excellent communication skills

Customer service experience

Ability to build rapport

Knowledge of automotive industry

Tools

Kerridge (ADP)

Job description

A leading automotive retailer in Glasgow is seeking a Service Advisor to enhance customer experience within their Aftersales department. The role involves managing service bookings, advising on products, and ensuring customer satisfaction. Ideal candidates will possess strong communication skills, automotive knowledge, and the ability to work in a fast-paced environment. A competitive salary of £29,000 plus a bonus of up to £6,000 is offered.