Porter

Circle Health Group; Nottingham; On-site; GBP 25,000; Full time

Job summary

A leading healthcare provider in Nottingham is seeking a Porter to support their Portering department. As a full-time role, you will be required to assist in patient and goods movement, explain services to patients, and ensure comfort while providing a courteous service. Previous experience in customer-facing roles and proficiency in PC use is preferred, along with relevant educational qualifications. This role offers a competitive salary and various employee benefits.

Benefits

25 days holiday per year + bank holidays

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Non-contributory life insurance

Staff engagement hub with discounts

Access to wellbeing resources

Employee recognition programmes

Training and development opportunities

Qualifications

• Experience in a healthcare, hotel or hospitality setting is beneficial.

Responsibilities

• Undertake general and ad hoc tasks, including patient and goods movement.
• Explain hospital facilities to patients and family when escorting.
• Ensure patient comfort and dignity are maintained.

Skills

Front line customer facing experience

Previous portering experience

Proficiency in the use of a PC

Education

Maths, English GCSE at grades A to C or equivalent

Job description

Porter
The Park Hospital
37.4 Hours & Permanent
Salary: £24,434.00 per year

The Park Hospital in Nottingham is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

Overview

We have an opportunity for a Porter to join their team of staff in the Portering department.

This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Responsibilities

• Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
• Provide a courteous service to internal and external customers.
• Ensure patient comfort and dignity are always maintained.
• Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
• Comply with all relevant mandatory training.

Qualifications

• Front line customer facing experience.
• Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficiency in the use of a PC, including the use of software and systems.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.