Pharmacy Services Assistant - Level 2 Apprenticeship (Cradley Heath B64 8AG)

Apprenticeship Preventx Ltd; Cradley Heath; On-site; GBP 18,000 - 25,000; Full time

Job summary

A pharmacy apprenticeship program based in Cradley Heath offers a Level 2 Pharmacy Services Assistant apprenticeship. This role trains you to support pharmacists in dispensing, customer service, stock management, and health advice while ensuring compliance with legal requirements. With hands-on experience, you will gain practical skills that prepare you for a recognized qualification and allow for career progression in pharmacy.

Qualifications

• Ability to prepare and label medicines under supervision.
• Manage stock and provide basic health advice.
• Handle over-the-counter sales and maintain accurate records.

Responsibilities

• Support pharmacists with dispensing and providing customer service.
• Maintain cleanliness and organization of the pharmacy.
• Follow confidentiality and health & safety regulations.

Skills

Customer service

Basic health advice

Pharmacy IT systems

Education

None required

Job description

A Level 2 Pharmacy Services Assistant apprenticeship trains you to support pharmacists with dispensing, customer service, stock management, and health advice. You learn practical skills while working toward a recognised qualification.

• Prepare and label medicines under supervision
• Manage stock: ordering, storing, and rotating products
• Provide customer service and basic health advice
• Handle over-the-counter sales
• Use pharmacy IT systems
• Maintain accurate records and paperwork
• Keep the pharmacy clean, safe, and organised
• Support pharmacists and technicians with daily operations
• Follow confidentiality, health & safety, and legal requirements
• After a Level 2 Pharmacy Services Assistant apprenticeship, you can progress to a Level 3 Pharmacy Technician apprenticeship, take on more clinical and dispensing responsibilities, or move into supervisory or specialised pharmacy roles

About the Training

About the Employer

Hingley Pharmacy is a family‑run group of NHS community pharmacies across the West Midlands, including Birmingham, Solihull, Wolverhampton and the Black Country. They provide dispensing, over-the‑counter advice, Pharmacy First services, blood pressure checks and more. The group also uses robotic dispensing to improve safety and free up staff for patient care.