PGA Assistant Professional – Golf Ops Supervisor

Professional Golfers' Association Ltd; Gartness; On-site; GBP 28,000 - 36,000; Full time

Job summary

A renowned golf organization in Scotland is looking for a PGA Assistant Professional Golf Ops Supervisor to support golf operations and enhance guest experiences. Responsibilities include managing tee sheets, conducting golf lessons, and maintaining equipment. Ideal candidates will have PGA qualifications, a relevant degree in Golf or Golf Management, and excellent customer service skills. This full-time role offers opportunities for professional growth and engagement in a vibrant island community.

Benefits

Accommodation available

Use of Championship Links Golf Course

Islay Living Allowance

Discounted stays for friends and family

Team social events

Qualifications

• Currently enrolled or qualified via PGA or similar.
• Previous experience in a customer-facing setting preferred.
• Desire to learn and grow in a fast-paced environment.

Responsibilities

• Support day-to-day golf operations and guest experiences.
• Conduct golf lessons and manage equipment.
• Track financial performance of the golf operations.

Skills

Golf knowledge

Customer service

Computer literacy

Attention to detail

Leadership

Education

Relevant degree in Golf or Golf Management

PGA enrollment or qualification

Tools

Microsoft Office

Job description

Wild coastlines, big skies and a close-knit island community set the rhythm of daily life on Islay. The roll of waves, breeze-blown dune grasses, and call of seabirds make up a rich island soundtrack. It’s a haven for people who live and breathe the outdoors. Exhilarating and revitalising, vibrant and relaxed – the wonder of the wilds here is limitless.

Set within this captivating landscape lies Another Place – The Machrie. Originating from the Gaelic term ‘machair’, meaning ‘the linking stretch of land that joins the grassy dunes with the shoreline’, The Machrie offers elevated comforts and unforgettable experiences.

Discover Golf at The Machrie

On almost every hole, a well-placed tee shot offers a clear view of the green and flag. Miss the ideal line, however, and the challenge quickly increases, calling for care and creativity…

Set on idyllic links terrain, featuring unique dunelands bordering on the magnificent Laggan Bay, our Championship Links Golf Course offers four sets of tees, is suitable for all handicaps, and offers generous fairways.

An original Willie Campbell design dating back to 1891 and redesigned in 2018 by David J. Russell to modern championship standards, our iconic course stretches over 7000 yards from the back tees and is designed to be playable in all conditions.

The Machrie Islay offers plenty of variety and tests every aspect of the golf game. It’s this balance of precision and nerve that keeps our members and guests engaged, tested, and eager to return for more.

Our PGA Assistant Professional Golf Ops Supervisor role:

We’re looking for a PGA Assistant Professional Golf Ops Supervisor to support the delivery of all day-to-day golf operations, ensuring an exceptional experience for our guests and Islay Golf Club members.

Reporting to our Head PGA Professional, you’ll be responsible for maintaining high standards across all golf operations with key areas including, but not limited to: tee sheet processing, lessons, golf events, golf retail sales, equipment storage, rental/hire, locker rooms, outdoor services, and driving range operations.

Existing within a dynamic team, this exciting role offers teaching opportunities and the freedom to continually improve your own golf game, whilst coaching others.

As our PGA Assistant Professional Golf Ops Supervisor, you’ll be:

• Continuously demonstrating a deep respect for our team, guests, members, owners, property, and wider natural environment.
• Delivering golf lessons within our academy structure, shaped by the experience and guidance of our Head PGA Professional.
• Working both indoors and outdoors between the course and pro shop.
• Tracking financial performance within retail, hire, golf, and food and beverage sales.
• Processing tee sheets and receiving and inputting booking requests accurately into our golf management system.
• Checking golfers in and processing payments via cash, card, and room charges, utilising the correct green fee code in addition to additional items such as retail and hire items.
• Attending golf events and supporting the general preparation and administration of events, as instructed by our Head PGA Professional.
• Ensuring all hire equipment is labelled, stored correctly, and in good working order for guest, member, and team use.
• Cleaning, labelling, and setting up equipment as per standard operating procedures.
• Ensuring golf clubs, golf balls, push/pull carts, and golf buggies are organised, accessible, and readily available.

Please note, this is a full-time role on an Annualised Hour Contract working 40 hours per week.

The skills you’ll be sharing with us:

• Presently enrolled with or qualified via the PGA, GB&I (or similar)
• A relevant degree in Golf or Golf Management (preferred)
• A passion for golf, the golf game, and a desire to share this with others
• Computer literacy with experience in Microsoft Office systems
• A comprehensive knowledge of golf and golf rules
• Ability to work under your own initiative
• Strong attention to detail and commitment to high-quality standards
• Hospitality experience within a similar retail/customer-facing setting (preferred)
• A desire to learn, grow, and develop yourself within a fast-paced environment
• A flexible schedule approach that adapts to evolving business needs and demands
• Natural leadership skills with a team-focused approach that brings the best out in others

Experience in golf tuition, demonstrations, or lessons, or a willingness to learn and put developing knowledge into practice

Additional experience you’ll need:

• Previous experience of island living, or equivalent (desirable).
• A valid clean driving licence, and relevant driving experience. Life at Another Place – The Machrie

On Islay, The Machrie embraces all-season island living. With long winters, limited entertainment, and few distractions, it requires an appreciation and resilience for rural life.

Due to the hotel’s remote location, you will require a valid driving license and access to a personal vehicle. We also offer team accommodation within same-sex residences (where possible).

As a team, we work together to deliver memorable moments for our guests to immerse themselves in the vibrancy of island living, and it’s our strong sense of community and our wider connection to the residents and natural beauty of Islay, that allows us to offer a space where outdoor living and indoor comforts coalesce – where both guests, locals, and team can rest, play, work, gather, and make the most of what matters.

What we’ll offer you in return:

• A relaxed, professional place to work in a beautiful location – Islay ‘the queen’ of the Hebridean archipelago off the West Coast of Scotland
• Use of our Championship Links Golf Course (7,000 yards from the back trees, rated one of the world’s top 100)
• A welcoming team of like minds, eager to support and encourage each other
• Accommodation (as required, dependent on availability)
• Excellent career prospects in an ever-expanding organisation
• An Islay Living Allowance provided for team members residing off-site
• Special rates for you and your friends & family to stay at Another Place – The Machrie, Another Place – The Lake, SeaSpace, and Watergate Bay Hotels
• Discounts for you and your friends & family to eat at our variety of restaurants (including 18 Restaurant and Bar)
• Team social events throughout the year
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finance
• From discounted stays to training and development opportunities, we’re all about helping our team achieve their personal and professional goals.

With far-reaching views stretching across the golf links and Laggan Bay, you’ll never be short on inspiration. Life at Another Place isn’t just a job – it’s a transformative career opportunity.

If you come alive in nature and have a genuine desire to expand your hospitality skills in a location where your attitude and experience truly matter, Another Place – The Machrie is the place for you.