Personal Lines Insurance Account Handler – Growth & Benefits

Everywhen; Lancashire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company in Blackpool is looking for a Personal Lines Insurance Account Handler to support a designated client portfolio. This role focuses on building strong relationships with clients and requires excellent customer service skills. Daily responsibilities include addressing client queries and working collaboratively with the team. Benefits include 26 days of holiday, career progression opportunities, support for wellbeing, and a pension scheme. Join a welcoming and supportive team where your contributions are valued.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

CII or ACII qualification support

Pension scheme

24-hour wellbeing support

Paid volunteering day

Spotlight Awards

Qualifications

• Experience working in a customer service-oriented role.
• Strong communication skills to engage clients via phone and email.
• Ability to demonstrate honesty and integrity.

Responsibilities

• Support a designated client portfolio as the first point of contact.
• Build strong relationships with clients and assist with queries.
• Work collaboratively with the team and adapt to changes.

Skills

Customer service experience

Proactive initiative

Ability to build relationships

Resilience to adapt

Job description

A leading insurance company in Blackpool is looking for a Personal Lines Insurance Account Handler to support a designated client portfolio. This role focuses on building strong relationships with clients and requires excellent customer service skills. Daily responsibilities include addressing client queries and working collaboratively with the team. Benefits include 26 days of holiday, career progression opportunities, support for wellbeing, and a pension scheme. Join a welcoming and supportive team where your contributions are valued.