Pediatric Medical Secretary – Clinic Admin & Support

NHS; Gateshead; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare organization is seeking a motivated administrator to join the Paediatric Department at Queen Elizabeth Hospital in Gateshead. The role includes providing clinical typing services, handling patient queries, and ensuring efficient administrative support. Candidates should have experience in a healthcare environment, strong communication skills, and proficiency in Microsoft Office. Must hold NVQ 3 in Business Administration or equivalent. This role is an excellent opportunity for those eager to contribute to a dynamic healthcare team.

Qualifications

• Experience of working in NHS or healthcare environment.
• Experience of working in secretarial or office environment.

Responsibilities

• Dealing with telephone queries and checking patient information.
• Resolving problems such as locating notes and appointment issues.
• Organising own workload to meet quality/performance requirements.

Skills

Effective written and oral communication skills

Good organisational planning skills

Ability to work autonomously and as part of a team

Knowledge of Careflow system

Knowledge of medical terminology

Education

NVQ 3 Certificate in Business Administration or equivalent experience

RSA 3 in Typing or Word Processing or equivalent experience

Tools

Microsoft Office packages

Job description

A healthcare organization is seeking a motivated administrator to join the Paediatric Department at Queen Elizabeth Hospital in Gateshead. The role includes providing clinical typing services, handling patient queries, and ensuring efficient administrative support. Candidates should have experience in a healthcare environment, strong communication skills, and proficiency in Microsoft Office. Must hold NVQ 3 in Business Administration or equivalent. This role is an excellent opportunity for those eager to contribute to a dynamic healthcare team.