Patient Services Administrator

Circle Health Group; Harrogate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading independent healthcare provider is seeking a full-time Patient Administrator in Harrogate. This role involves managing patient administrative processes and ensuring an efficient service for patients and staff. Applicants should have relevant educational qualifications and experience in healthcare administration. The position comes with numerous benefits, including 25 days holiday, private healthcare, and professional development opportunities.

Benefits

25 days holiday per year + bank holidays

Private Healthcare Scheme

Friends & Family Hospital Discounts

Enhanced Family Friendly policies

Non-contributory life insurance

Access to discounts and rewards

Employee recognition programmes

Industry-leading training opportunities

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including software and systems.
• Previous administration experience in a private healthcare environment is beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the best practice process maps are followed to provide an efficient service.
• Ensure all patient queries are dealt with efficiently.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update any booking received via email.
• Maintain knowledge of Health and Safety regulations.
• Comply with all relevant mandatory training.

Skills

Proficient in the use of a PC, including software and systems

Previous administration experience in a private healthcare environment

Education

Maths, English GCSE at grades A to C or equivalent

Job description

A leading independent healthcare provider is seeking a full-time Patient Administrator in Harrogate. This role involves managing patient administrative processes and ensuring an efficient service for patients and staff. Applicants should have relevant educational qualifications and experience in healthcare administration. The position comes with numerous benefits, including 25 days holiday, private healthcare, and professional development opportunities.