Patient Concierge & Care Navigator (Part-Time)

Cavgp; Cardiff; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local healthcare practice in Cardiff is seeking a part-time Medical Receptionist / Care Navigator to provide excellent service to patients. The role involves handling patient enquiries, ensuring the reception area is efficient and welcoming, and managing appointment systems. Candidates should have at least one year of experience in customer service. This position offers a salary of £12.21 per hour and includes a company pension. The closing date for applications is 2/2/2026.

Benefits

Company pension

Qualifications

• 1 year of customer service experience required.

Responsibilities

• Present a calm and friendly image to patients.
• Deal with enquiries from patients efficiently and courteously.
• Ensure effective appointment system and patient flow.

Skills

Customer service

Job description

A local healthcare practice in Cardiff is seeking a part-time Medical Receptionist / Care Navigator to provide excellent service to patients. The role involves handling patient enquiries, ensuring the reception area is efficient and welcoming, and managing appointment systems. Candidates should have at least one year of experience in customer service. This position offers a salary of £12.21 per hour and includes a company pension. The closing date for applications is 2/2/2026.