Parts Telesales Advisor

Renault Retail Group; England; On-site; GBP 32,000 - 37,000; Full time

Job summary

A well-known automotive group in the UK is seeking a Parts Telesales Advisor to enhance sales of Parts and Accessory products to Retail and Trade Customers. The ideal candidate will bring experience in telesales, strong knowledge of automotive components, and excellent communication skills. This full-time position offers a competitive salary with additional benefits, including annual leave and discounts.

Benefits

A competitive salary of £32,000 pa OTE £36,800

33 days annual leave including Bank Holidays

Holiday Buy / Sell scheme

Enhanced Maternity and Paternity leave

Pension scheme with life assurance

Share options

Gym membership discount

Cycle-to-work scheme

Discounts on company products and services

Superb career opportunities Group-wide

Qualifications

• Experience in a telesales environment, particularly in parts sales.
• Strong understanding of automotive components.
• Proficient in managing customer enquiries and sales.

Responsibilities

• Optimise the sale of Parts and Accessory products to customers.
• Utilise effective sales techniques to drive sales.
• Ensure high levels of customer satisfaction.

Skills

Previous relevant experience as a Parts Telesales Advisor or similar

Knowledge of automotive parts & components

Excellent communication and negotiation skills

Knowledge of sales order processing and invoicing systems (e.g. Kerridge & CDK)

Skilled in telephone sales techniques

Outstanding customer service

Full UK driving licence

Job description

Renault Hayes is seeking a Parts Telesales Advisor to join our busy Parts Department on Silverdale Road, Hayes. The main purpose of the role is to optimise the sale of all Parts and Accessory products to Retail and Trade Customers, the Sales Department customers and the workshop.

What you’ll bring

• Previous relevant experience as a Parts Telesales Advisor or similar
• Knowledge of automotive parts & components
• Excellent communication and negotiation skills
• Knowledge of sales order processing and invoicing systems (e.g. Kerridge & CDK)
• Skilled in telephone sales techniques and customer handling best practices
• Ability to deliver outstanding customer service
• Determination to succeed and professionalism
• Full UK driving licence

Working pattern

You’ll be working 45 hours per week. The working hours are Monday to Friday 8am-6pm with 1 hour for lunch. Saturday mornings 4 hours – 1 in 3 paid as overtime

Why join us

• A competitive salary of £32,000 pa OTE £36,800
• 33 days annual leave including Bank Holidays
• Holiday Buy / Sell scheme
• Enhanced Maternity and Paternity leave
• Pension scheme with life assurance
• Share options
• Gym membership discount
• Cycle-to-work scheme
• Discounts on company products and services
• Superb career opportunities Group-wide

Interested? Apply NOW