Parts Supervisor: Lead Inventory & Service Excellence

Drive Motor Retail Limited; Ipswich; On-site; GBP 32,000 - 34,000; Full time

Job summary

A leading automotive dealer group based in Ipswich is seeking a Parts Supervisor to oversee the daily operations of the parts department. The role involves managing stock levels, driving performance, and ensuring excellent service for internal and external customers. Candidates should have previous experience in a similar role within the motor trade, a strong knowledge of automotive parts, and the ability to motivate a team. A full UK driving licence is required. This position offers a competitive salary and a comprehensive benefits package.

Benefits

Company Pension Scheme

Annual Leave: 24 days increasing to 27 with length of service, plus bank holidays

Staff Perks: Discounts on services and retail

Health & Wellbeing Support

Employee Rewards Portal

Referral Bonuses

Professional Development

Friendly Team Environment

Responsibilities

• Supervise and support the daily operations of the parts department.
• Ensure timely and accurate ordering, receipt, and distribution of parts.
• Maintain optimal stock levels and monitor inventory accuracy.
• Liaise with workshop and service teams to ensure timely parts supply.
• Provide guidance and support to Parts Advisors and junior staff.
• Drive departmental performance targets and maximise parts sales opportunities.
• Deliver excellent customer service to trade, retail, and internal customers.
• Support the Parts Manager in administrative and reporting duties.

Skills

Previous experience in a Parts Advisor or Supervisor role within the motor trade

Strong knowledge of automotive parts and systems

Excellent organisational and communication skills

Leadership qualities and the ability to motivate a team

High attention to detail and a methodical approach

Competence in using Dealer Management Systems (DMS)

Full UK driving licence – held for a minimum of 2 years

Job description

A leading automotive dealer group based in Ipswich is seeking a Parts Supervisor to oversee the daily operations of the parts department. The role involves managing stock levels, driving performance, and ensuring excellent service for internal and external customers. Candidates should have previous experience in a similar role within the motor trade, a strong knowledge of automotive parts, and the ability to motivate a team. A full UK driving licence is required. This position offers a competitive salary and a comprehensive benefits package.