Part-time SEN Learning Support Assistant

St Teresa's; Hadleigh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A welcoming hotel is seeking a Night Porter to ensure smooth operations during the night shift. Responsibilities include managing guest requests, maintaining safety procedures, and supporting hotel staff. The ideal candidate will have previous hotel experience, excellent customer service skills, and the ability to work flexible hours, including weekends. This part-time role requires a friendly demeanor and strong communication skills, perfect for those looking to advance their careers in hospitality.

Benefits

Employee discounts across hotel portfolio

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing support

Free meals on duty

Free parking

Qualifications

• Previous experience in a hotel or night porter role.
• Excellent customer service skills and friendly demeanor.
• Strong communication and interpersonal skills.
• Calm under pressure with a good understanding of safety procedures.

Responsibilities

• Manage guest requests and ensure safety procedures.
• Conduct regular security checks for hotel safety.
• Provide support to hotel staff during the night shift.
• Prepare reports for senior management as required.

Skills

Customer service skills

Communication skills

Safety and security knowledge

Organizational skills

Flexibility and adaptability

Job description

Preston Leyland Hotel, Signature Collection By Best Western

The Opportunity

Are you reliable and responsible? We're looking for a Night Porter to ensure our hotel runs smoothly during the night shift.

What You'll Do:

• Guest Services: Manage guest requests promptly and professionally, ensuring a pleasant stay.
• Safety First: Maintain security and safety procedures throughout the night.
• Cleaning: Cleaning and maintaining the general standards of the public areas
• Security Checks: Perform regular security checks to keep our hotel safe.
• Support Staff: Provide general support to hotel staff during the night shift.
• Maintenance Help: Assist with any maintenance or housekeeping tasks that arise.
• Food & Beverage Service: Serve food and beverages to guests when required.
• Emergency Response: Manage any emergency situations that occur.
• Reporting: Prepare reports for senior management as required.
• Work 3 nights a week
• Contract is for 24hrs
• 10.30pm - 07.00am

Benefits:

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Previous experience working in a hotel or similar environment, preferably in a night porter role.
• Excellent customer service skills and a friendly, professional demeanor.
• Strong communication and interpersonal skills.
• A good understanding of safety and security procedures.
• The ability to remain calm and composed in high-pressure situations.
• A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
• Good organizational skills and attention to detail.

Hotel

Our Preston Leyland Hotel, which has a total of 93 bedrooms is positioned and only a minute from the M6 motorway J28 and just 30 minutes from Manchester, Liverpool, Blackpool, and the southern edge of the Lake District. Three airports are within close distance to the property, which makes the Preston Hotel an attractive location for delegates traveling across the UK.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.