Part-Time Front of House Assistant The Abbey Inn Byland, The Tommy Banks Group

Zip Hustle; York and North Yorkshire; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local pub in North Yorkshire is seeking a dedicated Front-of-House Assistant who is passionate about hospitality. This part-time role requires delivering an excellent customer experience, providing attentive service, and communicating product knowledge. Ideal candidates will possess strong communication skills and a friendly demeanor. Working hours are flexible at 10-20 hours per week, with competitive pay ranging from £10 to £12.21 per hour. Staff benefits include discounts, training opportunities, and freshly cooked staff meals.

Benefits

Staff discounts across the group

Career development opportunities

Freshly cooked staff meals

Free parking

Qualifications

• Passionate about hospitality and customer service.
• Ability to work effectively within a team.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Deliver an excellent customer experience as the face of the Abbey Inn.
• Provide front-of-house service, including taking orders and serving food.
• Maintain high standards of customer service at all times.
• Communicate product knowledge effectively to guests.

Skills

Quality driven

Impeccable attention-to-detail

Excellent communication skills

Organisational skills

Friendly and approachable manner

Passion for the hospitality industry

Job description

Front-of-House Assistant

The Abbey Inn, Byland

Report to: Restaurant Manager

Hours: 10 – 20 hours per week, Thursday – Monday.

Salary: £12 – £15 per hour including holiday pay and tronc

Location: The Abbey Inn, Byland (near Wass), YORK, YO61 4BD

Overview

We are looking for a dedicated, hardworking individual with a passion for hospitality to join our team at the Abbey Inn, Byland; our pub with three-ensuite bedrooms. We are looking for someone who thrives working with and in a team, with a passion for delivering service excellence and understanding of our values and ethos.

This is an exciting opportunity for someone who is eager to progress a career in the fine-dining pub sector and, as such, previous experience will be considered secondary to your own disposition and character – a great attitude, ability to work well in a team and a willingness to learn is all we ask for!

The role and responsibilities

• Being the face of The Abbey Inn; delivering our ethos and values to ensure a memorable customer experience.
• Front-of-house service, including taking orders, provision of food and beverages and janitorial duties.
• Providing the attention to detail that we need to push standards forward.
• Ensuring high levels of customer service at all times to always meet our guest’s expectations.
• Building a strong product knowledge so our food, beverages and ethos can be communicated to guests.

The Person

• Quality driven
• Impeccable attention‑to‑detail
• Excellent communication and organisational skills
• A friendly and approachable manner
• A genuine passion for the hospitality industry

The benefits of working with us

Our people are the most important part of our business, and we provide a fantastic place to grow and develop your skills with excellent pay and good work/life balance. We offer:

• Staff discounts across the group
• Career development and internal and external training opportunities
• The opportunity to work in a growing and exciting business that invests in its people
• The opportunity to work with exciting, interesting, and seasonal ingredients that we have grown, foraged or preserved.
• Freshly cooked staff meals

How to apply

To apply, please send your CV and covering letter to Deborah via [e-mail]

Job Type: Part‑time

Pay: £10.00-£12.21 per hour

Expected hours: 10 – 20 per week

Benefits

• Discounted or free food
• Employee discount
• Free parking

Work Location: In person