Part-Time Ethical Banking Customer Advisor — Sheffield

Co-operative Bank plc.; Sheffield; On-site; GBP 19,000 - 23,000; Part time

Job summary

A leading ethical bank in Sheffield seeks a Customer Service Officer for part-time hours. You'll support customers in various banking needs and provide excellent service across multiple channels. Ideal candidates will have strong customer service skills, a positive attitude, and previous experience in similar roles. Enjoy benefits like generous holiday allowance, wellbeing support, and a diverse working environment.

Benefits

27 days holiday rising to 30 days plus bank holidays

Premium Allowance for Saturday working

Competitive pension with employer contribution

Wellbeing support

Colleague network groups for inclusion

Family-friendly policies

Qualifications

• Previous experience in a customer service environment is essential.
• Passion for excellent customer service with a positive approach.
• Proven success in achieving targets.

Responsibilities

• Act as the first point of contact for banking customers.
• Support customers via various channels like in-person and telephone.
• Engage with diverse customer backgrounds.

Skills

Customer service skills

Cash handling knowledge

Ability to work in a fast-paced environment

Computer literacy

Support for diverse backgrounds

Job description

A leading ethical bank in Sheffield seeks a Customer Service Officer for part-time hours. You'll support customers in various banking needs and provide excellent service across multiple channels. Ideal candidates will have strong customer service skills, a positive attitude, and previous experience in similar roles. Enjoy benefits like generous holiday allowance, wellbeing support, and a diverse working environment.