Overnight Guest Experience Associate

Premier Inn Limited; High Wycombe; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality business in High Wycombe seeks a Nights Team Member. In this role, you will ensure guest safety and satisfaction overnight, utilizing your calm demeanor and customer service skills. The position offers up to £13.16 per hour on a fixed-term contract until 26/02/26, requiring 20 hours a week across three nights, including weekends. This opportunity comes with various benefits such as discounts, a pension scheme, and an immediate start without prior experience.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Complimentary breakfast for 2

Company pension and saving schemes

Discounts on shops and services

Qualifications

• Calm personality to ensure guest safety.
• Customer service skills to assist overnight guests.
• Problem-solving skills and health and safety knowledge.

Responsibilities

• Look after hotel and guests overnight.
• Use calm demeanor to ensure guest comfort.

Job description

A leading hospitality business in High Wycombe seeks a Nights Team Member. In this role, you will ensure guest safety and satisfaction overnight, utilizing your calm demeanor and customer service skills. The position offers up to £13.16 per hour on a fixed-term contract until 26/02/26, requiring 20 hours a week across three nights, including weekends. This opportunity comes with various benefits such as discounts, a pension scheme, and an immediate start without prior experience.