Outdoor Retail Team Lead

GO Outdoors LTD; Nantwich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A popular retail outdoor company in Nantwich seeks a Supervisor to support store management, ensuring high levels of customer service and staff development. Candidates should have supervisory experience in a fast-paced retail environment and a passion for the latest retail trends. This position offers a full-time role with great benefits including company discounts and opportunities for personal development.

Benefits

Monthly discretionary bonus schemes

25% company discount

Access to counselling and health services

Wide range of internal development courses

Discounted gym memberships

Incremental Holiday Allowance

Qualifications

• Previous supervisory or Team Leader experience in a fast-paced retail environment.
• Passionate about retail and has a good understanding of trends.
• Strong attention to detail and ability to maintain high standards.

Responsibilities

• Deliver excellent customer service by addressing inquiries and complaints.
• Drive and exceed sales targets by monitoring staff service levels.
• Train and develop staff by assisting with new employee induction.

Skills

Supervisory experience

Customer service

Communication skills

Attention to detail

Coaching and mentoring

Job description

A popular retail outdoor company in Nantwich seeks a Supervisor to support store management, ensuring high levels of customer service and staff development. Candidates should have supervisory experience in a fast-paced retail environment and a passion for the latest retail trends. This position offers a full-time role with great benefits including company discounts and opportunities for personal development.