Outbound Sales Executive – Eye Care (Glasgow)

Optical Express Group; Glasgow; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading eye care provider in Glasgow is seeking a Contact Centre – Outbound Sales representative. This role involves contacting patients interested in refractive treatments and converting leads into consultations. The ideal candidate should have experience in outbound sales or high-contact customer service, strong communication skills, and a target-focused mindset. The position offers a competitive salary, modern working environment, and numerous benefits including free laser eye surgery, extensive training, and clear career progression opportunities.

Benefits

Modern working environment

29 days annual leave

Free breakfast and subsidised staff canteen

Free laser eye surgery

Free eye tests

Discounted eyewear

Friends and family discount scheme

Full training

Career progression

Pension scheme

Qualifications

• Experience in outbound sales or customer service role.
• Strong communication and persuasion skills.
• Driven individual with a target-focused mindset.

Responsibilities

• Make outbound calls to patients interested in refractive treatments.
• Deliver an outstanding customer experience.
• Meet and exceed KPIs and conversion targets.
• Guide patients through consultation booking.
• Ensure positive and informative interactions.

Skills

Target-focused mindset

Strong communication skills

Sales experience

Persuasion skills

Motivation

Resilience

Job description

A leading eye care provider in Glasgow is seeking a Contact Centre – Outbound Sales representative. This role involves contacting patients interested in refractive treatments and converting leads into consultations. The ideal candidate should have experience in outbound sales or high-contact customer service, strong communication skills, and a target-focused mindset. The position offers a competitive salary, modern working environment, and numerous benefits including free laser eye surgery, extensive training, and clear career progression opportunities.