Out-of-Hours Operations Coordinator | Weekend Dispatch Lead

CitySprint Ltd; Letchworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading courier service provider is seeking an Operations Coordinator for their Out of Hours team in Letchworth. The ideal candidate will coordinate team activities, ensure efficient operations, and maintain excellent relationships with clients. Responsibilities include managing phone lines, arranging deliveries, and providing updates on service delivery. Previous experience in dispatching is preferred. This role offers an hourly rate of £18.31, along with impressive benefits and an opportunity for growth within the company.

Benefits

Impressive holiday allowance

Additional day off for your birthday

Death in Service allowance

Enhanced Maternity and Paternity leave

Complimentary annual leave

Health and wellness program

High-street discounts

Qualifications

• Experience in supporting dispatch operations.
• Ability to handle client operational queries effectively.
• Skills in coordinating team activities and building relationships.

Responsibilities

• Manage phone lines and ensure prompt customer service.
• Arrange collections and deliveries efficiently.
• Liaise with operations departments to track shipments.

Skills

Experience in dispatching vehicles

Customer service skills

Self-motivation

Job description

A leading courier service provider is seeking an Operations Coordinator for their Out of Hours team in Letchworth. The ideal candidate will coordinate team activities, ensure efficient operations, and maintain excellent relationships with clients. Responsibilities include managing phone lines, arranging deliveries, and providing updates on service delivery. Previous experience in dispatching is preferred. This role offers an hourly rate of £18.31, along with impressive benefits and an opportunity for growth within the company.