Ossett - Senior Sales Advisor

Minorfern Ltd; Ossett; On-site; GBP 32,000; Full time

Job summary

A regional motor factor company in Ossett is seeking a Senior Sales Advisor to provide excellent customer service and oversee the sales team. The role includes managing customer accounts, cash handling, and maintaining high standards of service. Ideal candidates will have motor factor sales experience and strong communication skills. Competitive benefits include a pension scheme, staff discounts, and health cash plans.

Benefits

Pension scheme

Staff discount

Health Cash Plan

Discounted gym memberships

24-hour Employee Advice and Info Line

Qualifications

• Desire to succeed as part of a team.
• Ability to communicate effectively under pressure.
• Punctuality and smart personal appearance.

Responsibilities

• Provide excellent customer service via phone and sales counter.
• Oversee sales team operations in the absence of the Branch Manager.
• Manage customer accounts and cash transactions.

Skills

Team player

Motor Factor Sales Experience

Communication skills

Basic IT Skills

Tools

MAM software

Job description

SDL Car Parts is looking for a Senior Sales Advisor to come and join us at our Ossett Branch.

Each working week consists of 45 hours, made up of 5 x 8.5-hour days Monday to Friday. Between the hours of 7.30 and 6.00pm which includes an additional 5 hours on every alternate Saturday in accordance with the rota. You are entitled to a meal break of 30 minutes.

If you are highly motivated, customer orientated and results driven, then this could be the opportunity you have been looking for.

You will be responsible for providing our existing customer base with excellent customer service, delivering their daily product requirements via Telephone & Sales counter and overseeing the sales team as required.

We are a respected and growing family business; known in our region as being a reputable and leading motor factor company – and we want you to join us!

If you’re successful, we offer competitive benefits, such as:

• Pension scheme and 3% contributions after 3 months service
• Staff discount in our shops
• Access to a Health Cash Plan after a successful probation period where you can claim back money on things like dentists’ appointments or opticians’ checks
• Access to a benefits portal and many online discounts with major retailers, restaurants, local attractions, cinema tickets, holiday discounts, and much more
• Discounted gym memberships
• 24-hour Employee Advice and Info Line
• Access to a 24/7 phone line for doctors’ advice, and an expert second opinion service
• Long service holidays
• Company branded uniform

We will also ensure you have ample opportunity to grow and develop both personally and professionally, but the greatest reward will be knowing you’re a part of a business which makes their customers happy every day.

Why should you come and work for SDL Car Parts?

We have become a leading motor factor since our founding in 1978. We now have 13 branches across the North Midlands and South Yorkshire making over 1,000,000 deliveries a year!

We have over 175,000ft of warehousing across our branches and are one of the leading suppliers of aftermarket car parts in the UK with our sales turnover hitting over £30 Million per annum.

So, what are you waiting for?

Come and join us and become part of a flourishing family business built on Trust, Pride, Reliability, Respect, Passion and always putting our customers first.

What will the role be?

Provide products, information, meet customer requirements and support the branch and sales team. Providing excellent customer service by answering phones, managing customer accounts and cash transactions.

Key Accountabilities:

• Oversee sales team in the absence of the Branch Manager to maintain a smooth operation of the sales team upholding excellent customer service.
• The ability to communicate and provide knowledge to meet the needs of the customer base via telesales and sales counter.
• Motivate the sales team to hit targets in the absence of the Branch Manager.
• Willingness to show leadership and make decisions in the absence of the Branch Manager.
• Cash handling / Account management – all aspects of cash collection and posting and maintaining debt reporting.
• Assist the Branch Manager resolving customer complaints promptly and efficiently.
• Achieving daily call targets.

Additional Responsibilities:

• Provide warm, friendly, and welcoming atmosphere for both employees and customers.
• Ensure we offer high quality customer service day in day out.
• Ensure the products supplied are 100% correct to the customers’ requirements.
• Be part of the team that represents our company and maintain our high standards and company values.
• Keeping up to date with policy changes.
• Willingness to participate in extra training if needed.
• Assist the branch manager to ensure personnel comply with policies and procedures.
• Follow company procedures at all times.
• Be part of the team that represents our company and maintain our high standards and company values.
• Ad hoc jobs as required

Knowledge, Skills & Experience:

• An excellent team player with a desire to succeed.
• Motor Factor Sales Experience and MAM software (or similar) & OE cataloguing sites
• Computer literate and ideally possess basic IT Skills.
• Excellent communication skills even when under pressure.
• A smart personal appearance.
• Numeracy and literacy.
• Punctuality at all times.
• Professional Mannerisms.

Job Types: Full-time, Permanent

Pay:

£32,000.00 per year

Additional pay:

• Company pension
• On-site parking

SDL Car Parts are working with AKA The Recruitment Specialists Ltd to cover all their recruitment needs. Should your CV match the requirements, then AKA Recruitment will be in touch to discuss the role with you.

If you'd like further details regarding this job opportunity, please [e-mail] or contact01924 495 066.