Optical Assistant

Specsavers; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer based in Edinburgh is looking for an Optical Assistant. This role requires a proactive individual with previous optical experience to ensure excellent customer service and create a welcoming environment for both customers and staff. Full-time hours and competitive pay starting from £12.41 per hour are offered, along with numerous benefits such as employee discounts and development opportunities.

Benefits

Free parking

Employee discount

Enhanced parental leave

Health and wellbeing support

Fantastic development opportunities

Qualifications

• Previous optical experience as an Optical Advisor or Dispensing Assistant.
• Passion for providing excellent customer service.
• Prepared to step out of your comfort zone.

Responsibilities

• Use customer service skills to create an outstanding store environment.
• Confidently dispense and assist customers in the store.

Skills

Excellent customer service

Great teamwork

Confidence in IT systems

Excellent communication

Ability to receive feedback

Job description

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our store

Based in Gyle, Edinburgh - Scotland our busy store has 7 consulting rooms and is looking for someone with previous optical experience that can confidently dispense to join their committed and friendly team.

What’s on Offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full time hours with weekend working every week
• Salary - from £12.41 an hour
• Bonus potential
• Free parking
• Employee discount
• Enhanced parental leave
• Day off for your birthday
• Access to medical support - WeCare
• Health and wellbeing support - access to the Headspace App
• Fantastic development opportunities - support and opportunity to undertake a DO course

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

• Previous optical experience as an Optical Advisor or Dispensing Assistant
• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics
• Basic knowledge/experience of optical and/or Audiology terminology.

Checked all the boxes? Now’s the perfect time to apply!