Operations Manager

Quartzelec; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading engineering firm in the United Kingdom is seeking an experienced Operations Manager to lead their East Anglia Water Industry profit centre. This role involves overseeing operational and financial performance while ensuring excellent customer satisfaction. The ideal candidate should have strong leadership skills and experience in the water industry, with a track record of managing budgets exceeding £3 million.

Qualifications

• Proven track record managing P&L over £3 million.
• Demonstrable experience managing an engineering or utilities-based team.
• Strong communication and interpersonal skills.

Responsibilities

• Lead operations ensuring safety, quality, and delivery standards.
• Full accountability for budgets, forecasting, and profit centre growth.
• Identify market opportunities and secure new business.

Skills

Operational management

Financial performance management

Customer relationship management

Business development

Leadership skills

Job description

Quartzelec is seeking an experienced, commercially focused Operations Manager to lead and develop our East Anglia Water Industry profit centre. In this strategic and hands‑on leadership role, you will be responsible for all operational, financial, customer and people activities within the water industry business unit.

You will ensure strong financial performance, drive operational excellence, build client relationships, and maintain a continuous pipeline of high‑quality work through business development and effective team leadership.

This is an exciting opportunity for a motivated leader with strong water industry experience—ideally with exposure to Anglian Water—to make a significant impact on a growing business area.

Key Responsibilities:

• Leading the operations of the East Anglia Water Industry profit centre, ensuring high standards of safety, quality, and delivery.
• Full accountability for P&L, budgets, forecasting, commercial performance, cash flow, and overall profit centre growth.
• Managing operations, processes, and procedures to ensure “right first time” outcomes and excellent customer satisfaction.
• Reading, interpreting, and applying contract requirements with support from management and the Commercial team.
• Identifying market opportunities, securing new business, and leading tendering activity.
• Demonstrable experience managing an engineering or utilities‑based operational team.
• Proven track record managing P&L, budgets and commercial performance over £3 million.
• Strong customer focus with excellent communication and interpersonal skills.
• Experience in business development or successfully increasing revenue and profitability.
• Excellent leadership skills with the ability to motivate, develop, and drive a high‑performing workforce.

If you are interested in applying for this role please send your CV and letter of application explaining how you meet the requirements of the role to:-

Quartzelec is an equal opportunities employer

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