Operations Administrator — Drive Service Excellence

AnaVation LLC; North East; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading operations firm in the North East of England is seeking an organized and detail-focused Operations Administrator. This full-time role involves managing customer orders, collaborating with internal teams, and ensuring high standards of service. The ideal candidate has at least 2 years of administrative experience, strong organizational skills, and a proven track record in process improvement. A competitive salary package and excellent benefits, including private healthcare, are offered.

Benefits

Competitive salary package

Pension

Private healthcare and dental care options

Employee benefits scheme

Qualifications

• 2+ years of administrative experience in various sectors.
• Strong knowledge of administrative processes and procedures.
• Ability to adapt to sudden changes in demand.

Responsibilities

• Manage the full administration of customer orders.
• Review and analyze data to meet customer needs.
• Work towards established Service Level Agreements.

Skills

Organizational skills

Attention to detail

Communication skills

Problem-solving

Process improvement

Tools

Microsoft Office Suite

Job description

A leading operations firm in the North East of England is seeking an organized and detail-focused Operations Administrator. This full-time role involves managing customer orders, collaborating with internal teams, and ensuring high standards of service. The ideal candidate has at least 2 years of administrative experience, strong organizational skills, and a proven track record in process improvement. A competitive salary package and excellent benefits, including private healthcare, are offered.