Onsite Desktop Support Engineer - SC Cleared

Tata Consultancy Services Limited; Bridgwater; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading technology consultancy is looking for a Desktop Support Engineer in Bridgwater. This role requires SC Clearance and involves providing technical support for IT services. Responsibilities include troubleshooting issues, managing devices, and ensuring communication with stakeholders. The ideal candidate will possess strong problem-solving skills and have experience in customer service. The company offers competitive benefits and is committed to diversity and inclusion.

Benefits

Health care

Pension

Laptop and phone

Training resources

Qualifications

• Experience to troubleshoot issues on Windows 10 Operating systems.
• Knowledge in ITSM tools and User Administration.
• Proficient in problem solving and Root Cause Analysis.

Responsibilities

• Troubleshooting and resolving IT issues.
• Responding to incidents efficiently.
• Managing asset inventory and device movement.

Skills

Troubleshooting Windows 10 issues

Configuration of Starlink satellite devices

iPhone/iPad configuration

Customer service experience

Effective communication skills

Problem-solving skills

Proficiency in ITSM tools

Tools

Active Directory

M365 applications

Job description

A leading technology consultancy is looking for a Desktop Support Engineer in Bridgwater. This role requires SC Clearance and involves providing technical support for IT services. Responsibilities include troubleshooting issues, managing devices, and ensuring communication with stakeholders. The ideal candidate will possess strong problem-solving skills and have experience in customer service. The company offers competitive benefits and is committed to diversity and inclusion.