Online Sales Assistant

Prince of Wales Hospice; Castleford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused hospice is seeking part-time Online Sales Assistants to maximize the value of donated items through online platforms like eBay. In this vital role, you will research, photograph, list, and dispatch items while delivering excellent customer service and meeting sales targets. Join a passionate team dedicated to raising essential funds for patient care, and enjoy benefits such as annual leave, enhanced sick pay, and ongoing training opportunities.

Benefits

27 days annual leave plus bank holidays

Enhanced sick pay

Contributory pension scheme

Employee Assistance Programme

Discounted meals during working hours

Local gym discounts

Ongoing training opportunities

Annual salary review

Qualifications

• Experience selling on platforms like eBay with strong pricing skills.
• Excellent attention to detail in handling stock and data.
• Ability to work under deadline pressure in a target-driven environment.

Responsibilities

• Research, photograph, list, sell, and dispatch items efficiently.
• Deliver high-quality customer service with professional communication.
• Adapt to changing priorities when working with colleagues and volunteers.

Skills

Experience selling on online platforms

Attention to detail

Organisational skills

Customer service

IT systems confidence

Job description

• Location: Pontefract, West Yorkshire, United Kingdom

Hours: 22.5 hours per week

We are seeking two part time motivated and detail-focused Online Sales Assistants to support the growth of our online retail income. This role plays a vital part in maximising the value of donated items through online platforms such as eBay, helping to fund vital Hospice care and services.

At The Prince of Wales Hospice, we provide specialist palliative care in a supportive and respectful environment. Our 14-bed inpatient unit, located just minutes from Junction 32 of the M62 in Pontefract, also offers outpatient and community services, including a successful Lymphoedema clinic.

About the Role

Working alongside paid staff and volunteers, you will be responsible for researching, photographing, listing, selling and dispatching items efficiently while delivering excellent customer service and meeting digital sales targets.

Responsibilities

• Have experience selling on online platforms such as eBay, with strong pricing and listing skills
• Show excellent attention to detail and accuracy when handling stock, data and orders
• Be organised and able to work to deadlines in a target-driven environment
• Deliver high-quality customer service with clear and professional communication
• Use IT systems confidently, with good numeracy and literacy skills
• Work well with colleagues and volunteers, adapting to changing priorities

Why You’ll Love Working With Us

All of our staff felt they make a real difference and are proud to work for the Hospice

97% of employees said they enjoy working with our team

You’ll become part of a passionate team helping raise vital funds to support patients and families across our community. We offer training, support, and a chance to develop your retail career while making a real difference.

Benefits

• 27 days annual leave plus bank holidays (pro rata)
• Enhanced sick pay and contributory pension scheme
• Staff wellbeing support, including Employee Assistance Programme
• Eligibility for Blue Light Card discounts
• Discounted on-site meals during working hours (at the Hospice only)
• Discounted local gym memberships
• Ongoing training and career development opportunities
• Annual salary review

Closing Date

Closing date: Sunday 11th January 2026 at 11:59pm

We are conducting interviews throughout the listing and may close applications early.

Please note: any job offer will be conditional upon a satisfactory Disclosure and Barring Service (DBS) check and providing Right to Work in the UK and 2 references.