NRSWA Notifications & Permits Coordinator

Iberdrola Energie Deutschland GmbH; Glasgow; On-site; GBP 28,000; Full time

Job summary

A leading utility company is seeking an NRSWA Notification Administrator in Glasgow to process road permits and assist with fault management. The role involves raising necessary notices and ensuring compliance with legislative requirements. Candidates should have strong communication skills, knowledge of energy networks, and a background in customer service. This position offers a competitive salary and numerous benefits, including extensive annual leave and healthcare options.

Benefits

36 days annual leave

Holiday Purchase

Pension scheme with doubled contributions

Healthcare benefit options

Life Assurance (4x salary)

Qualifications

• Experience in a customer service role or relevant experience is essential.
• Knowledge of health, safety and environmental legislation is important.
• IT literate with knowledge of relevant IT support systems.

Responsibilities

• Raise and process road opening notices/permits in a timely manner.
• Liaison with contractors to ensure proper control and monitors.
• Prepare weekly and monthly reports on operational metrics.

Skills

Knowledge of Energy Networks policies

Customer service skills

Excellent communication skills

Excellent telephony skills

Time management skills

Education

Relevant experience in a customer service role

Tools

SAP

Job description

A leading utility company is seeking an NRSWA Notification Administrator in Glasgow to process road permits and assist with fault management. The role involves raising necessary notices and ensuring compliance with legislative requirements. Candidates should have strong communication skills, knowledge of energy networks, and a background in customer service. This position offers a competitive salary and numerous benefits, including extensive annual leave and healthcare options.